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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in managing Solutions Engineers, with a focus on developing talent and driving technical strategy. Possesses extensive knowledge of macOS, Windows management, and endpoint security, alongside experience with MDM and UEM tools.
Highest-signal resume keywords
Leadership Of Solutions EngineersExperience With MDM Or UEM ToolsStrong Knowledge Of macOS And Windows ManagementTechnical Depth In Endpoint SecurityAbility To Develop And Coach Team Members
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical Strategy DevelopmentDiscovery And DemosValue PositioningComplex Technical EvaluationsScriptingAPIsProofs Of Concept ReviewTroubleshootingCompetitive AnalysisVulnerability Management
Soft Skills
CoachingFeedback ProvisionCollaborationContext SwitchingAdaptability
Tools & Technologies
JamfIntuneOktaEntra IDSAMLOIDCSCIM
Industry Keywords
Endpoint SecurityPresalesPost SalesCustomer MigrationSales Collaboration
Tech Stack
Tools & technologiesAndroidJamfMacOSSwitching
About the role
Key responsibilities & impact- Lead Solutions Engineers day to day
- Run team rhythm, coverage and workload so every opportunity gets the right SE
- Listen to calls and provide feedback on discovery, demos, positioning and objection handling
- Develop each SE with a clear growth path
- Join key opportunities and customer migrations
- Pressure-test technical strategy and help Account Executives and SEs move evaluations to close and customers to go live
- Set high standards for demos, proofs of concept and technical validation across Windows, macOS, endpoint security, identity and compliance
- Keep the team current on product releases, competitors, Android, identity and compliance
- Build repeatable assets
- Help interview and hire SEs and onboard new hires
- Collaborate with Sales, Product and Marketing
- Bring field feedback to Product and communicate team strengths and needs to leadership
- Report to the Global Director of Solutions Engineering; Solutions Engineers report to this role
Requirements
What you’ll need- Experience managing or leading SEs or a technical, customer facing team
- Record of developing people
- Experience building or scaling an SE team, including hiring and onboarding, is a big plus
- Strong SE background in presales, post sales or both
- Strong discovery, well-structured demos, value positioning and competitive skills
- Experience with long, complex technical evaluations and larger deals helps
- Strong, current knowledge of macOS and Windows management
- Experience with MDM or UEM tools such as Jamf and Intune
- Working knowledge of Okta or Entra ID, SAML, OIDC and SCIM
- Knowledge of endpoint security, including EDR and vulnerability management
- Hands-on technical depth to troubleshoot, review proofs of concept and challenge technical approaches
- Comfortable with scripting and APIs
- Ability to coach and learn from experienced technical professionals
- Ability to handle heavy customer calendars, context switching, quarter-end pushes and constant product change
Benefits
Comp & perks- Competitive salary
- Hybrid work environment (3 days in office per week)
- 100% individual and dependent medical + dental + vision coverage
- 401(K) with a 4% company match
- 20 days PTO
- Iru Wellness Week the first week in July
- Equity for full-time employees
- In-office lunch stipend provided
- Up to 16 weeks of paid leave for new parents
- Paid Family and Medical Leave
- Modern Health mental health benefits for individuals and dependents
- Fertility benefits
- Working Advantage employee discounts
- Onsite fitness center
- Free parking
- Exciting opportunities for career growth
