Insurance Denial Specialist

Isenberg & Hewitt, P.C.

. Monitor Accounts Receivable recovery for insurance carriers daily .

Posted 10/16/2026full-timeDes Moines • Iowa • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing Accounts Receivable for insurance carriers, including knowledge of CPT, ICD-10, and HCPC for accurate auditing and reimbursement. Strong communication and customer service skills are essential for effectively handling patient accounts and inquiries.

Highest-signal resume keywords

Accounts Receivable ManagementCPT, ICD-10, HCPC KnowledgeWorkers’ Compensation ExperienceMicrosoft Office Suite ProficiencyExcellent Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Accounts Receivable RecoveryAuditing AccountsDenial Work Log AdjustmentsPatient Account ManagementInsurance Correspondence Utilization

Soft Skills

Strong Customer Service AbilityExcellent Communication Skills

Tools & Technologies

Microsoft ExcelMicrosoft OutlookMicrosoft WordWeb Tools

Certifications & Qualifications

Criminal Background CheckEducation VerificationReference ChecksTB Test

Industry Keywords

Insurance Patient Account RepresentativePrompt Pay AuditsAdministrative AuditsFee Schedules

About the role

Key responsibilities & impact

Monitor Accounts Receivable recovery for insurance carriers daily
Answer insurance questions
Work patient accounts
Work clearinghouse rejections
Carry out special projects and other assigned duties
Make Denial Work Log adjustments
Review and approve payer and patient refund requests
Perform other adjustments and audits, including prompt pay, administrative, and workers’ compensation audits
Assist with other duties as assigned
Manage the assigned payer AR
Work onsite during the initial training period, followed by a hybrid work schedule
Work 7:30 AM–4:00 PM, Monday–Friday

Requirements

What you’ll need

Knowledge of daily, monthly, and yearly processes for the insurance patient account representative position
Knowledge of CPT, ICD-10, and HCPC for auditing accounts for correct reimbursement
Prior experience with workers’ compensation preferred
Excellent communication skills and strong customer service ability over the phone and in person
Basic computer skills
Microsoft Office Suite, including Excel, Outlook, and Word
Ability to utilize web tools, fee schedules, and insurance correspondence to work accounts efficiently and timely
Required to complete a criminal background check, education verification, reference checks, and an initial TB test after a conditional offer

Benefits

Comp & perks

Competitive pay
Health insurance
Dental insurance
Paid time off
Paid holidays
401(k) with company match
Profit-sharing
Employee discounts
Opportunities for career advancement
Continuous learning
State-of-the-art facility and medical technology environment