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Account Manager – Government
IT-One Information Technology. Strategically manage and expand public-sector accounts .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing public-sector accounts and the full sales cycle for IT solutions, with a strong focus on consultative sales techniques and customer relationship management. Proficient in leveraging AI tools and CRM systems to identify opportunities and enhance customer satisfaction.
Highest-signal resume keywords
Consultative Sales TechniquesCRM Systems ProficiencyIT Solutions Sales ExperienceStrategic Proposal DevelopmentCustomer Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Cycle ManagementCloud SolutionsSecurity SolutionsInfrastructure SolutionsSPIN SellingSolution SellingMarket IntelligenceOpportunity IdentificationPipeline ManagementTender Processes
Soft Skills
Active ListeningRapport-BuildingStrategic QuestioningCollaborationCustomer Retention
Tools & Technologies
CortexChatGPTCRM Software
Industry Keywords
Public-Sector AccountsCorporate MarketRio de JaneiroManaged ServicesPartner Manufacturers
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Strategically manage and expand public-sector accounts
- Manage the full sales cycle for IT solutions, including infrastructure, cloud, security, and services
- Identify potential customers using Cortex, ChatGPT, and/or other AI tools, professional networks, and market intelligence
- Identify opportunities within existing and new accounts while ensuring customer retention
- Plan and organize regular client visits and maintain consultative relationships
- Diagnose customers’ needs, business models, processes, decision-making structures, and pain points
- Lead discovery meetings using rapport-building, strategic questioning, active listening, and collaborative solution design
- Record and update opportunities and pipeline activities in the CRM, including communication with manufacturers
- Protect margins and align commercial terms with the company’s objectives
- Co-create strategic proposals with the presales team
- Present proposals with a focus on value, differentiators, and impact
- Follow up on purchases and negotiations with customers, including procurement and/or tender processes
- Hand over approved projects and proposals to the services, presales, and project management teams through an internal kickoff
- Monitor customer satisfaction, serve as the primary point of contact, and generate post-sales opportunities
- Comply with standards, policies, and deadlines and perform related activities
Requirements
What you’ll need- Experience selling IT/technology solutions, including hardware, software, cloud, and managed services from portfolio companies
- A completed university degree is preferred
- Knowledge of partner manufacturers’ portfolios and product lines
- Proficiency in consultative sales techniques, including hunting, SPIN Selling, and Solution Selling
- Experience using CRM systems to manage sales pipelines and funnels
- Knowledge of the corporate market in Rio de Janeiro
- Availability to work as an independent contractor (PJ)
- Senior-level profile
Benefits
Comp & perks- Commission
- Life insurance
- Hybrid work