IT-One Information Technology

Account Manager

• Strategically manage and expand public-sector accounts
• Manage the full sales cycle for IT solutions, including infrastructure, cloud, security, and services
• Identify potential customers using Cortex, ChatGPT, and/or other AI tools, professional networks, and market intelligence
• Identify opportunities within existing and new accounts while ensuring customer retention
• Plan and organize regular client visits and maintain consultative relationships
• Diagnose customers’ needs, business models, processes, decision-making structures, and pain points
• Lead discovery meetings using rapport-building, strategic questioning, active listening, and collaborative solution design
• Record and update opportunities and pipeline activities in the CRM, including communication with manufacturers
• Protect margins and align commercial terms with the company’s objectives
• Co-create strategic proposals with the presales team
• Present proposals with a focus on value, differentiators, and impact
• Follow up on purchases and negotiations with customers, including procurement and/or tender processes
• Hand over approved projects and proposals to the services, presales, and project management teams through an internal kickoff
• Monitor customer satisfaction, serve as the primary point of contact, and generate post-sales opportunities
• Comply with standards, policies, and deadlines and perform related activities

Explore Account Manager – Government at IT-One Information Technology. Review requirements and application details.