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iT1

Senior Cloud Licensing Specialist

iT1

. Act as the cloud licensing subject matter expert on presales and technical calls, aligning licensing recommendations with client business objectives .

Posted 10/31/2026full-timeRemote • United StatesSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive knowledge of Microsoft Cloud Licensing, including the CSP Program and related products such as Microsoft 365 and Azure. Proven ability to manage client onboarding, subscription lifecycles, and upsell opportunities while maintaining high-quality documentation and communication.

Highest-signal resume keywords
Microsoft Cloud Licensing ExperienceMicrosoft CSP Program KnowledgeMicrosoft Partner Center ProficiencySalesforce CRM ExperienceExcellent Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Microsoft 365AzureVolume LicensingCSP Quotes PreparationSubscription ManagementProcess DocumentationClient OnboardingUpsell IdentificationPipeline ManagementTechnical Concept Translation
Soft Skills
Organizational SkillsAttention to DetailAbility to Manage Multiple PrioritiesWritten CommunicationVerbal Communication
Tools & Technologies
Microsoft Partner CenterAzure Cost ManagerSalesforce
Certifications & Qualifications
Microsoft Fundamental Certification
Industry Keywords
Cloud Solution ProviderCSP ProgramLicensing ProgramsPromotional ConsiderationsClient Business Objectives

Tech Stack

Tools & technologies
AzureCloud

About the role

Key responsibilities & impact
  • Act as the cloud licensing subject matter expert on presales and technical calls, aligning licensing recommendations with client business objectives
  • Guide clients and sellers through Microsoft licensing programs, purchasing models, product details, and processing steps
  • Prepare accurate CSP quotes based on client eligibility, including promotional considerations
  • Lead client onboarding to iT1's CSP program, including partner relationship setup, Microsoft Customer Agreement acceptance, and subscription provisioning
  • Manage the full subscription lifecycle using Microsoft Partner Center details and iT1's cloud management platform, including upgrades, quantity changes, and renewals
  • Identify upsell opportunities in key solution areas to drive growth
  • Manage a high volume of CSP inquiries and maintain accurate pipeline opportunity details
  • Develop and/or maintain process documentation, templates, and client communications supporting consistent, high-quality CSP delivery
  • Stay current on Microsoft program, pricing, and incentive changes
  • Partner with Sales, Billing, and the Cloud Services team to support clients' cloud licensing needs
  • Report to the Senior Director, Cloud Licensing & Services

Requirements

What you’ll need
  • 5+ years of Microsoft cloud licensing experience, preferably within a Cloud Solution Provider (CSP) partner or reseller environment
  • In-depth knowledge of Microsoft’s CSP Program and products such as Microsoft 365 and Azure is required
  • Previous experience related to volume licensing (EA, SCE, MACC, MPSA) is preferred
  • Hands-on experience with Microsoft Partner Center, Azure Cost Manager, and CRM platforms such as Salesforce
  • Proven ability to translate complex licensing and technical concepts into clear business terms for clients, sellers, and leadership
  • Excellent organizational, written, and verbal communication skills with strong attention to detail and the ability to manage multiple priorities independently
  • Microsoft Fundamental (or higher) exams & completed certifications are preferred
  • Ability to sit at a computer for 8 hours per day
  • Keyboarding for 8 hours per day
  • Near vision for working with small objects or reading small print
  • Ability to speak and communicate information to clients/coworkers
  • Hearing ability for in-person speech, telephone, and other sounds

Benefits

Comp & perks
  • Medical, dental, and vision benefits with highly subsidized premiums
  • Two weeks paid time off in your first year, with increasing PTO as tenure increases, and most major holidays off
  • 401(k) Plan with employer match
  • Onsite Fitness Center
  • Onsite Monthly Massages