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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading customer projects with a focus on PIM and e-commerce solutions, ensuring project success through effective project management, customer consulting, and financial performance oversight. Possesses strong communication and negotiation skills to foster business relationships and drive customer satisfaction.
Highest-signal resume keywords
PIM ImplementationE-Commerce SolutionsProject Management ExpertiseCustomer ConsultingProcess Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementBudget ManagementSchedule ManagementResource ManagementScope ManagementProcess OptimizationWeb TechnologiesDatabase KnowledgeUX/UsabilityMedia Technology
Soft Skills
Strong Communication SkillsNegotiation SkillsEntrepreneurial MindsetDecisivenessDependable Manner
Certifications & Qualifications
PRINCE2 Certification
Industry Keywords
Customer DevelopmentProject ProfitabilityCross-SellingUpsellingVocational TrainingIT-Related Project EnvironmentEnglish ProficiencyClass B Driver's License
About the role
Key responsibilities & impact- Lead customer projects with responsibility for their professional, organizational, and financial aspects
- Implement PIM and e-commerce software solutions for customers
- Serve as the interface between technical and sales requirements, as well as between internal departments and customers
- Act as the primary contact for professional, organizational, and financial matters
- Support and advise existing customers on new modules and functionalities
- Identify and develop cross-selling and upselling opportunities within the existing customer base
- Take responsibility for project progress, project controlling, financial performance, contract management, and documentation
- Conduct and moderate workshops, training sessions, and presentations
- Advise companies on the implementation of PIM systems
- Manage project phases and take responsibility for project success, customer satisfaction, and the financial performance of customer projects
Requirements
What you’ll need- Completed vocational training or degree in a relevant field, such as computer science, media, or business
- Several years of experience in PIM or e-commerce, customer consulting, or an IT-related project environment
- Project management expertise according to PRINCE2 or comparable standards, ideally including budget, schedule, resource, and scope management
- Strong understanding of business relationships, customer development, and project profitability
- Experience in process analysis and optimization in a customer environment
- Basic technical understanding of IT and software solutions
- Good knowledge of web technologies, databases, UX/usability, or media technology
- Entrepreneurial mindset, decisiveness, strong communication and negotiation skills, and a professional, dependable manner
- Good command of English
- Class B driver's license
- Willingness to travel for customer appointments, approximately 30 days per year, including mandatory on-site meetings
Benefits
Comp & perks- Permanent employment contract
- Flexible working hours
- Up to two days of remote work
- Overtime account with the option to take time off or receive payment
- Opportunities for individual flexibility and initiative
- Modern workplace in Kamp-Lintfort
- Well-established remote processes, reliable technology, and direct IT support
- Free, freshly prepared lunch once a week
- Open feedback culture
- Collaborative working environment
- First-name culture
- Weekly communal lunch
- Team events
- Christmas parties
- Summer celebrations
- Tailored professional development and internal training
- Environmentally conscious, socially committed, and health-focused workplace
- JobRad bicycle leasing