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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive project management capabilities with a focus on Agile and SAFe methodologies, ensuring successful execution of complex IT programs. Proficient in coordinating cross-functional teams, managing risks, and aligning deliverables with federal standards and contractual requirements.
Highest-signal resume keywords
Project Management Professional (PMP) CertificationAgile and SAFe MethodologiesServiceNow Implementation ExperienceRisk and Issue ManagementStakeholder Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project PlanningSchedulingResource CoordinationStatus ReportingRisk ManagementIssue ManagementTask AssignmentPerformance MonitoringCorrective Action ImplementationMilestone Development
Soft Skills
LeadershipCommunicationFacilitationCollaborationProblem-Solving
Tools & Technologies
ServiceNowProject Management SoftwareDashboardsAgile ToolsSAFe Framework
Certifications & Qualifications
Project Management Professional (PMP)Scrum Master CertificationSAFe Certification
Industry Keywords
Federal StandardsIT ProgramsChange ManagementPublic TrustCross-Functional Teams
Tech Stack
Tools & technologiesPMPServiceNow
About the role
Key responsibilities & impact- Coordinate and manage the planning, execution, monitoring, and completion of projects and assigned workstreams
- Oversee project scope, schedule, resources, risks, issues, dependencies, quality, and deliverables
- Develop and maintain integrated project schedules, deadlines, milestones, priorities, and task assignments
- Assign responsibilities, coordinate cross-functional resources, and lead project team members
- Monitor project performance, identify variances, and implement corrective actions
- Prepare and present project status reports, dashboards, briefings, and executive-level updates
- Facilitate project meetings and Agile/SAFe ceremonies; track action items and decisions
- Manage risks, issues, assumptions, and dependencies; develop mitigation strategies and escalate as needed
- Coordinate with ServiceNow architects, developers, administrators, business analysts, testers, and Government stakeholders
- Support requirements, release, deployment, and change-management activities across the ServiceNow implementation lifecycle
- Ensure activities and deliverables align with contractual requirements, federal standards, security requirements, and organizational processes
Requirements
What you’ll need- 10+ years of progressive project management experience supporting complex IT programs or projects
- Demonstrated experience coordinating and completing projects, setting deadlines, assigning responsibilities, and leading cross-functional teams
- Strong experience with project planning and scheduling, risk and issue management, status reporting, resource coordination, and stakeholder management
- Experience working in Agile and/or SAFe delivery environments
- Bachelor’s degree in Business, Information Technology, Computer Science, Project Management, or a related field
- Project Management Professional (PMP) certification – Required
- Ability to obtain and maintain a Public Trust
- US Citizenship is required
- Federal IT or ServiceNow implementation experience strongly preferred
- Scrum Master, SAFe, or ServiceNow certifications are a plus
Benefits
Comp & perks- Equal Opportunity Employer
- Reasonable accommodations for individuals with disabilities
