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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading global platform services strategy, including cloud governance, operational performance, and financial management. Proven ability to build and mentor high-performing teams while aligning platform capabilities with enterprise objectives.
Highest-signal resume keywords
Global Platform Services StrategyCloud GovernanceIT Infrastructure ManagementFinancial ManagementTeam Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Platform EngineeringCloud ServicesData Center ManagementInfrastructure as CodeAutomationDisaster RecoveryCybersecurityVendor ManagementService Performance MetricsCompliance Management
Soft Skills
Executive-Level CommunicationTeam DevelopmentStrategic PlanningProblem SolvingHuman Resource Management
Tools & Technologies
AzureWindowsLinuxVirtualizationMonitoring ToolsBackup SolutionsContainer PlatformsService CatalogsIncident Management SystemsCloud Consumption Models
Certifications & Qualifications
ITILLean/Six SigmaProject ManagementEnterprise ArchitectureFinancial Management
Industry Keywords
Platform ModernizationService TransformationOperational PerformanceRisk ManagementInfrastructure Lifecycle
Tech Stack
Tools & technologiesAzureCloudCyber SecurityLinux
About the role
Key responsibilities & impact- Define and lead ITT’s global platform services strategy across on-premises, hybrid, and cloud environments
- Establish strategic plans for platform technologies, service models, sourcing, investments, architectures, and enterprise standards
- Lead operational and strategic planning, including demand, capacity, roadmap prioritization, resources, risks, finances, and service performance
- Align platform capabilities, priorities, funding, governance, and service levels with enterprise objectives
- Build, develop, and lead a high-performing global organization distributed across the United States, Greece, and India
- Attract, develop, mentor, and retain talent while fostering technical excellence and continuous improvement
- Establish platform vision, architecture, standards, governance, service levels, financial discipline, and execution cadence
- Lead platform modernization, automation, observability, resilience engineering, cloud governance, vendor performance, and service transformation
- Oversee platform operations, documentation, maintenance schedules, monitoring, response metrics, policies, procedures, and controls
- Lead the enterprise platform project portfolio, including modernization, cloud, compliance, M&A, and infrastructure lifecycle initiatives
- Manage workforce planning, organizational design, succession planning, recruitment, performance management, and leadership development
- Own operating and capital budgets, forecasting, cloud and infrastructure cost optimization, FinOps, and chargeback/showback models where applicable
- Benchmark and recommend improvements to platform performance, resilience, cost, security, scalability, automation, standardization, developer experience, and customer experience
- Direct deployment, monitoring, lifecycle management, modernization, and support for cloud, hybrid infrastructure, data centers, servers, operating systems, storage, backup, databases, automation, observability, and shared services
- Govern technology purchases, renewals, investments, RFPs, and procurement efforts
- Lead platform strategy and execution for mergers, acquisitions, divestitures, remote site modernization, and enterprise infrastructure transformation
- Govern vendors, cloud providers, managed service providers, and technology partners; lead negotiations and hold providers accountable for outcomes
- Communicate strategy, performance, initiatives, financial results, risks, incidents, compliance, and improvement plans to executive leadership
Requirements
What you’ll need- University degree in computer science, information systems, engineering, business, or a related field
- Advanced degree preferred
- 10+ years of progressive IT infrastructure, platform engineering, cloud, or enterprise technology experience
- 5+ years leading global platform, cloud, data center, infrastructure, or shared services teams in a complex enterprise environment
- Relevant certifications or demonstrated expertise in ITIL, cloud platforms, cybersecurity, enterprise architecture, project/program management, financial management, Lean/Six Sigma, or related disciplines preferred
- Broad enterprise knowledge of Windows, Linux, iSeries, virtualization, cloud services, storage, backup and recovery, patching, vulnerability management, databases, disaster recovery, container platforms, monitoring, observability, automation, infrastructure as code, and hybrid operating models
- Demonstrated experience defining strategy and governance for Azure and hybrid cloud platforms
- Strong technical understanding of enterprise platform architecture
- Experience building, leading, and developing geographically dispersed teams
- Experience developing and executing global infrastructure strategies, multi-year roadmaps, modernization programs, service standards, and investment plans
- Experience managing global platform services, budgets, vendor relationships, operational performance, risk, compliance, service accountability, and executive reporting across multiple countries and business units
- Experience applying data privacy practices and laws in multiple countries
- Experience sponsoring and directing large-scale global programs
- Understanding of modern platform operating practices, platform-as-a-product thinking, self-service enablement, service catalogs, automation, reliability engineering, incident management, change enablement, and measurable service outcomes
- Strong understanding of human resource management principles, practices, and procedures
- Executive-level written, verbal, and presentation skills
- Proven experience in IT infrastructure strategic planning, project management, and policy development
- Experience with systems design and development from business requirements analysis through day-to-day management
- Strong business acumen, including financial planning, budgeting, forecasting, vendor cost management, service economics, and connecting infrastructure decisions to business outcomes
- In-depth knowledge of applicable IT laws and regulations
- Working knowledge of software licensing, cloud consumption models, enterprise agreements, technology lifecycle management, and vendor commercial terms
- Experience collaborating across Networking, Digital Workplace, Cybersecurity, Enterprise Architecture, and Operational Technology
- Up to 10% travel and limited international travel; ability to obtain a passport required
- On-call availability and flexible hours as required
Benefits
Comp & perks- Health insurance
- 401(k)
- Short- and long-term disability
- Paid time off
- Growth and developmental opportunities
- Incentive compensation programs
- Flexible work hours
- Reasonable accommodations for qualified applicants and candidates with disabilities
