Technical Business Analyst – Agile Delivery

ITV

. Map as-is and to-be operational workflows across media ingest, social video, and asset distribution .

Posted 9/15/2026full-timeLondon • United KingdomMid-LevelSenior💰 £55,000 - £65,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in business process mapping, requirements gathering, and agile delivery management within media and software environments. Proficient in using Jira and Confluence for backlog management and performance tracking, with a strong ability to communicate effectively between technical and non-technical stakeholders.

Highest-signal resume keywords

Technical Business Analyst ExperienceAgile Delivery ManagementBusiness Process MappingJira and Confluence ProficiencyMedia Industry Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business Process MappingRequirements GatheringUser Story WritingAgile MethodologiesBacklog ManagementFunctional SpecificationsAcceptance CriteriaChange RequestsPerformance TrackingDigital Media Workflows

Soft Skills

Organisational SkillsAnalytical SkillsCommunication Skills

Tools & Technologies

JiraConfluenceMonday.comRightslineSalesforceCloud NAS

Certifications & Qualifications

BCSPSMCSMAgilePMICP-ACC

Industry Keywords

Media DeliveryOperational WorkflowsDigital Asset ManagementAgile Delivery RitualsStakeholder Management

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Map as-is and to-be operational workflows across media ingest, social video, and asset distribution
Capture clear business requirements
Translate operational pain points into functional specifications, acceptance criteria, and Jira epics/stories
Configure digital workspaces such as Monday.com tracking boards
Assist with operational tooling governance
Define functional requirements and draft Change Requests for enterprise systems such as Rightsline and Salesforce
Manage end-to-end delivery and the day-to-day Zoo 55 backlog using agile methodologies
Run sprint planning, retrospectives, backlog refinement, and daily standups
Set team priorities and remove technical and operational blockers
Use Jira velocity and burndown metrics to track and improve performance and predictability
Communicate dependencies, risks, and mitigations to Group Technology and Zoo 55 stakeholders
Manage dependencies across internal ITV teams and external partner vendors
Document and transition Central Work Board and Ingest Portal deliveries to operational teams
Track project deliverables and resource utilisation against approved squad delivery plans

Requirements

What you’ll need

Extensive experience as a Technical Business Analyst, Agile BA, or Delivery Manager in a software or media delivery environment
Proven experience in business process mapping (BPM), requirements gathering, and writing detailed user stories with clear acceptance criteria
Experience running agile delivery rituals (Scrum/Kanban)
Experience using Jira and Confluence to manage backlogs and track delivery velocity
Ability to liaise effectively between non-technical operational stakeholders and platform/cloud engineers
Capable of managing technical work and dependencies across internal teams and external partner vendors
Demonstrable media industry experience preferred
Business Analysis accreditations (BCS) or Agile/Scrum accreditations (PSM/CSM, AgilePM, ICP-ACC)
Excellent organisational, analytical, and communication skills
Familiarity with digital media workflows, cloud storage (Cloud NAS), or digital asset management platforms

Benefits

Comp & perks

Flexible working with a range of options to suit everyone
Generous holiday allowance, plus you can buy more
Annual bonus opportunity
Competitive pension contribution
Save as you earn - with an opportunity to buy ITV shares
Wellbeing and volunteering days
Wide range of opportunities to help you live a balanced and healthy life
Opportunities to learn and grow
Reasonable adjustments and application support for disabled applicants