Field Service Technician II

ITW

. Serve customer needs in accordance with Hi-Cone's organizational goals .

Posted 9/15/2026full-timeRemote • Alabama • United StatesMid-LevelSenior💰 $38 - $40 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in installing, maintaining, and troubleshooting automated packaging equipment, with strong knowledge of PLCs, VFDs, and electromechanical systems. Capable of effective communication and collaboration with diverse teams while ensuring adherence to safety standards.

Highest-signal resume keywords

PLC ProgrammingMechanical TroubleshootingElectromechanical Systems KnowledgeCustomer Service SkillsTravel Flexibility

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Mechanical Drawing InterpretationElectrical Drawing InterpretationAutomated Packaging Equipment MaintenanceServo Motion SystemsBasic Wiring PrinciplesVFD KnowledgeRelay LogicInstallation SkillsRepair SkillsTroubleshooting Skills

Soft Skills

Strong Communication SkillsTeam CollaborationTraining AbilityProfessional Writing Skills

Tools & Technologies

Hand ToolsPower ToolsAllen Bradley PLCRockwell HMI

Certifications & Qualifications

Electromechanical DegreeValid Driver LicenseClean Driving RecordValid Passport

Industry Keywords

Automated PackagingBeverage ManufacturingSafety StandardsProject CoordinationJob-Related Training

About the role

Key responsibilities & impact

Serve customer needs in accordance with Hi-Cone's organizational goals
Install, maintain, troubleshoot, repair, and overhaul automated packaging equipment at customer beverage manufacturing facilities
Work closely with customers, project managers, engineers, quality personnel, and sales
Safely perform work in accordance with the enterprise safety vision
Identify equipment and material needs for projects and coordinate with customer representatives and internal teams
Participate in and successfully complete job-related educational courses and training/testing programs
Assist with training internal and external personnel
Use hand and power tools applicable to the trade
Make necessary running adjustments, repairs, and overhauls
Read and interpret mechanical drawings, electrical drawings, and schematics
Maintain knowledge of low- and high-voltage electrical systems, PLCs, servo motion systems, discrete and analog field devices, and basic wiring principles
Independently plan and execute travel

Requirements

What you’ll need

Strong communication skills, including the ability to write professional emails and service reports
Strong end-user computer skills
Ability to read and understand mechanical and electrical drawings
Strong ability for mechanical troubleshooting, repair, and installation
Working knowledge of PLCs, VFDs, Servo systems and relay logic
Allen Bradley/Rockwell PLC and HMI programming experience
Electromechanical degree preferred
Vocational training or relevant work experience may be acceptable
Must be able to stand for 8 hours a day
Must lift 40-50 pounds for extended periods
Must reside within 2-hour drive of a major airport
Must maintain a valid driver license, clean driving record, and valid passport at all times
Must maintain ability to freely travel domestically and internationally
Up to 85% travel required
On call to travel 24 hours per day, 7 days per week when not on vacation or approved time off

Benefits

Comp & perks

Benefits package available; details provided at https://myitwhr.com/