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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in IT management within a manufacturing environment, focusing on ERP implementation, cybersecurity frameworks, and AI solutions. Proven ability to lead teams, manage budgets, and drive technology initiatives that enhance business performance.
Highest-signal resume keywords
IT ManagementERP ImplementationCybersecurity FrameworksAI SolutionsBudget Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
IT Infrastructure ManagementNetwork InfrastructureServer Operating SystemsEndpoint Operating SystemsCloud EnvironmentsMicrosoft 365Vendor ManagementProject ManagementData AnalysisAutomation Techniques
Soft Skills
LeadershipAnalytical SkillsProblem-SolvingCommunicationCollaboration
Tools & Technologies
ITW ToolboxService Desk OperationsCybersecurity ControlsAI ToolsBusiness Applications
Industry Keywords
Manufacturing EnvironmentIT BudgetingRegulatory ComplianceUser Awareness ProgramsPerformance Reviews
Tech Stack
Tools & technologiesCloudCyber SecurityERP
About the role
Key responsibilities & impact- Partner with the VP/GM and divisional leadership to translate business priorities into an annual IT plan and roadmap
- Provide IT input into the Division’s annual operating plan, including capital and expense needs and priority initiatives
- Analyze workflows and identify simplification and automation opportunities using ITW Toolbox methods, including 80/20 and Simplification
- Evaluate AI and traditional technology options and recommend solutions that deliver value
- Lead deployment, monitoring, maintenance, upgrades, and support of IT infrastructure, business applications, and plant-floor systems
- Oversee ERP and other key business systems, including production support, implementations, and enhancements
- Manage end-user support and service desk operations with defined service levels and KPIs
- Define business and system requirements for new technology with stakeholders
- Manage IT projects from initiation through completion, including scope, schedule, budget, and stakeholder communication
- Manage the lifecycle of IT hardware, software, and licenses
- Ensure compliance with ITW’s Cybersecurity Framework, Segment security standards, AI Framework, and acceptable-use policies
- Drive security controls, vulnerability remediation, user awareness programs, and risk prioritization
- Support customer and regulatory security requirements
- Manage the IT budget, including purchasing, forecasting, and variance tracking
- Prepare business cases and cost-benefit analyses for IT investments
- Manage vendor relationships and negotiate contracts and service agreements
- Lead the Division IT team, including hiring, task prioritization, goal setting, coaching, performance reviews, and discipline
- Develop team capabilities in AI, data, and cybersecurity
Requirements
What you’ll need- Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent experience
- 8+ years of progressive IT experience, including 3+ years supervising IT staff or teams
- IT experience in a manufacturing environment is required
- 5+ years of ERP experience, including implementation and production support
- Experience managing an IT budget and vendor relationships, including contract negotiation
- Hands-on knowledge of network infrastructure, server and endpoint operating systems, cloud environments, and Microsoft 365
- Experience applying cybersecurity frameworks and controls
- Practical experience evaluating or using AI tools to solve business problems
- A track record of delivering technology solutions that measurably improve business results
- Business-focused leadership, analytical, problem-solving, prioritization, communication, collaboration, and customer-service skills