Key Account Manager – Specialty Adhesives

ITW

. Establish and maintain strong relationships with key accounts .

Posted 10/30/2026full-timeRemote • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in sales strategy and account management within the Specialty Adhesives industry, leveraging strong relationship-building skills to drive customer satisfaction and business growth. Proficient in utilizing Salesforce CRM and MS Office Suite to support sales excellence and operational planning.

Highest-signal resume keywords

Sales ExperienceAccount ManagementSalesforce CRM ProficiencyAdhesives Industry KnowledgeOEM Sales Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales StrategySales ForecastingCustomer Needs AnalysisTactical PlanningOperational PlanningProduct Launch CollaborationMarket AnalysisSales Process FamiliarityMS Office Suite ProficiencyValid Driver's License

Soft Skills

Relationship BuildingEffective CommunicationProblem SolvingCollaborationCustomer Satisfaction Focus

Tools & Technologies

Salesforce.comCRM Systems

Industry Keywords

Specialty AdhesivesManufacturing IndustryOriginal Equipment ManufacturersGrowth Plan DevelopmentSafety and Quality Policies

Tech Stack

Tools & technologies

AssemblySFDC

About the role

Key responsibilities & impact

Establish and maintain strong relationships with key accounts
Understand customer needs and provide solutions to maximize customer satisfaction
Develop and implement a growth plan within Specialty Adhesives-related industries
Conduct tactical and operational planning with the Segment Manager
Align with the distributor network to identify opportunities at major accounts
Develop and report accurate sales forecasts by account and product line
Identify and resolve customer pain points
Collaborate with product management and development on product requirements and new product launches
Collaborate with National Account Channel management to grow the wider business
Use Salesforce.com CRM in support of Sales Excellence
Participate in market and channel projects
Communicate effectively with internal and external stakeholders
Promote and adhere to safety and quality policies and procedures

Requirements

What you’ll need

Bachelor’s degree in Business, Engineering or a science-related discipline or equivalent experience
3+ years of sales experience within the manufacturing/assembly industry
Prior experience selling to Original Equipment Manufacturers (OEMs) with a proven growth record
Familiarity with sales processes and CRM, specifically Salesforce
Proficiency in MS Office Suite
Valid Driver’s License
Ability to travel 50%–70%
Adhesives and/or potting compound experience strongly preferred
Ability to sit and stand for up to 8 hours/day

Benefits

Comp & perks

Growth and development opportunities
Flexible working within the company’s framework
Entrepreneurial culture and autonomy
Opportunity to work with differentiated products and customer mix
Participation in One ITW/One Team culture