Product Solutions Consultant

ITW

. Partner with customers within an assigned territory to help them get the most value from Alpine software and improve business operations.

Posted 10/6/2026full-timeRemote • Virginia • United StatesMid-LevelSenior💰 $80,000 - $105,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in technical implementation of software, customer training, and project management within the construction technology sector. Proven ability to build relationships with customers and collaborate with cross-functional teams to enhance product adoption and operational efficiency.

Highest-signal resume keywords

Technical ImplementationCustomer TrainingProject ManagementAgile Software DevelopmentConstruction Technology Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Software ImplementationProduct ManagementAgile MethodologiesUser StoriesRelease PlanningWorkflow EfficiencyBusiness Rule FilesSoftware DemonstrationsTechnical AssistanceCustomer Relationship Management

Soft Skills

Organizational SkillsCommunication SkillsPresentation SkillsSelf-MotivatedResults-Driven

Certifications & Qualifications

Bachelor's DegreeMBA or Advanced Product/Business Training

Industry Keywords

Construction TechnologyComponent ManufacturingTruss DesignConstruction SoftwareBuilding Components

About the role

Key responsibilities & impact

Partner with customers within an assigned territory to help them get the most value from Alpine software and improve business operations.
Maintain existing customer relationships and support new business opportunities through software demonstrations, technical assistance, and subject matter expertise.
Partner with Sales on customer priorities, prospect evaluations, new account acquisition, and territory growth opportunities.
Evaluate plant operations to determine how Alpine software can increase productivity, reduce paperwork, and improve workflow efficiency.
Manage technical implementation projects, including installation coordination, business rule files, training, go-live support, and transition to the Help Desk team.
Serve as the territory software expert for escalated and higher-level customer requests.
Introduce customers to new software features, explain release value, and support adoption of enhancements.
Build relationships with customer leadership, designers, estimators, production teams, and other key users.
Translate customer, territory, and market requirements into themes, epics, user stories, acceptance criteria, and product enhancement requests.
Collaborate with Product, Engineering, Support, Marketing, Operations, Sales, and Solutions Delivery.
Partner with technical leads and development teams to clarify scope, priorities, customer impact, and desired outcomes.
Provide specifications, examples, workflow context, and end-user perspective to development teams.
Act as a product ambassador internally and externally by explaining product direction, release value, customer impact, and adoption considerations.
Support product releases by validating features, communicating changes, preparing field-facing guidance, and gathering post-release feedback.

Requirements

What you’ll need

Bachelor's degree in Business, Engineering, Computer Science, Architecture, Construction Management, Marketing, or a comparable discipline preferred; MBA or advanced product/business training is a plus.
3+ years of experience in construction technology, component manufacturing, truss design, software consulting, software implementation, product management, or a related field preferred.
Ability to travel 50% of the time.
Experience with technical implementation of software and customer training preferred.
Experience in the truss, building components, construction, or construction software industry preferred.
Experience interacting with customers in a service, support, consulting, implementation, sales engineering, or technical advisory capacity.
Experience contributing to Agile software product development; familiarity with Scrum, SAFe, backlogs, user stories, and release planning preferred.
Strong organizational, project management, communication, and presentation skills.
Self-motivated, energetic, independent, results-driven, and able to work autonomously and as part of a cross-functional team.
Ability to be flexible and adaptable in a changing environment.
Valid driver license and good driving record required for territory travel.