Product Solutions Consultant

ITW

. Partner with customers within an assigned territory to help them get the most value from Alpine software and improve business operations .

Posted 10/5/2026full-timeRemote • United StatesMid-LevelSenior💰 $80,000 - $105,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in technical implementation of software, customer training, and project management within the construction technology sector. Proven ability to build relationships with customers and collaborate across cross-functional teams to enhance product adoption and operational efficiency.

Highest-signal resume keywords

Technical Implementation Of SoftwareCustomer TrainingAgile Software Product DevelopmentProject ManagementConstruction Technology Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Software DemonstrationsWorkflow ImprovementsProduct ManagementUser StoriesAcceptance CriteriaInstallation CoordinationBusiness Rule FilesGo-Live SupportField GuidancePost-Release Feedback

Soft Skills

Strong Organizational SkillsCommunication SkillsPresentation SkillsSelf-MotivatedResults-Driven

Tools & Technologies

Alpine SoftwareScrumSAFeAgile Methodologies

Certifications & Qualifications

Bachelor's DegreeMBA Or Advanced Product/Business Training

Industry Keywords

Construction TechnologyComponent ManufacturingTruss DesignConstruction SoftwareCustomer SupportSales EngineeringTechnical Advisory

About the role

Key responsibilities & impact

Partner with customers within an assigned territory to help them get the most value from Alpine software and improve business operations
Maintain customer relationships and support new business opportunities through software demonstrations, technical assistance, and subject matter expertise
Partner with Sales on customer priorities, prospect evaluations, new account acquisition, and territory growth
Evaluate plant operations to identify productivity, paperwork, and workflow improvements using Alpine software
Manage technical implementation projects, including installation coordination, business rule files, training, go-live support, and Help Desk transition
Serve as territory software expert for escalated customer requests
Introduce new software features, explain release value, and support adoption
Build relationships with customer leadership, designers, estimators, production teams, and key users
Translate customer and market requirements into themes, epics, user stories, acceptance criteria, and product enhancement requests
Collaborate with Product, Engineering, Support, Marketing, Operations, Sales, and Solutions Delivery
Clarify scope, priorities, customer impact, and desired outcomes with technical leads and development teams
Provide specifications, examples, workflow context, and end-user perspective to development teams
Represent product direction, release value, customer impact, and adoption considerations internally and externally
Support product releases by validating features, communicating changes, preparing field guidance, and gathering post-release feedback

Requirements

What you’ll need

Bachelor's degree in Business, Engineering, Computer Science, Architecture, Construction Management, Marketing, or a comparable discipline preferred
MBA or advanced product/business training is a plus
3+ years of experience in construction technology, component manufacturing, truss design, software consulting, software implementation, product management, or a related field preferred
Ability to travel 50% of the time
Experience with technical implementation of software and customer training preferred
Experience in the truss, building components, construction, or construction software industry preferred
Experience interacting with customers in a service, support, consulting, implementation, sales engineering, or technical advisory capacity
Experience contributing to Agile software product development; familiarity with Scrum, SAFe, backlogs, user stories, and release planning preferred
Strong organizational, project management, communication, and presentation skills
Self-motivated, energetic, independent, results-driven, and able to work autonomously and as part of a cross-functional team
Ability to be flexible and adaptable in a changing environment
Valid driver license and good driving record required for territory travel