Collections Officer – Fixed-Term Contract

IVC Evidensia France

. Manage the entire collections process for the assigned portfolio of veterinary clinics .

Posted 9/17/2026contractLa Défense • FranceMid-LevelSenior💰 €30,000 - €35,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing collections processes within veterinary clinics, including effective communication, dispute resolution, and account reconciliation. Proficient in utilizing veterinary practice management software and IT tools to maintain accurate customer data and reporting.

Highest-signal resume keywords

Collections ManagementVeterinary Practice Management SoftwareAccount ReconciliationCustomer Relationship ManagementDispute Resolution

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Collections Process ManagementInvoice Review and QualificationPayment NegotiationAccounts Receivable Aging AnalysisActivity Reporting

Soft Skills

EmpathyInterpersonal SkillsOrganizational SkillsDetail-OrientedVerbal Communication

Tools & Technologies

GmVetVetUpAssistoVetMicrosoft Office

Certifications & Qualifications

Veterinary Assistant Certification (ASV)

Industry Keywords

Veterinary ClinicsReceivables ManagementCustomer Data ManagementPayment SolutionsLitigation Preparation

About the role

Key responsibilities & impact

Manage the entire collections process for the assigned portfolio of veterinary clinics
Handle the amicable collection of receivables: monitor overdue payments, follow up with customers, and secure payment commitments
Review and qualify invoices and monitor the progress of cases
Propose and negotiate appropriate payment solutions
Identify, address, and coordinate the resolution of disputes with internal teams
Prepare and forward cases for litigation when necessary
Conduct regular reviews of the accounts receivable aging and report to the Collections Manager
Provide activity reporting and maintain up-to-date customer data
Monitor incoming payments, assist with account reconciliation, and prepare aged receivables reports
Keep internal teams continuously informed and ensure the professional management of customer relationships

Requirements

What you’ll need

Ideally, you have at least 5 years of experience as a veterinary assistant (ASV)
You are familiar with at least one of the following three veterinary practice management software systems: GmVet, VetUp, or AssistoVet
Proficient in IT tools, including Microsoft Office
Excellent spelling and writing skills
Clear and persuasive verbal communication skills
Empathetic, with strong interpersonal skills
Organized, detail-oriented, and able to prioritize effectively
Supervisory-level employee status