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IVC Evidensia UK

CRM Executive

IVC Evidensia UK

. Support the planning, scheduling and delivery of CRM campaigns .

Posted 9/21/2026full-timeRemote • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in delivering CRM campaigns, email marketing, and digital marketing initiatives while ensuring compliance with GDPR and CRM governance. Proficient in using CRM platforms like Emarsys, with strong analytical skills to interpret campaign results and improve customer journeys.

Highest-signal resume keywords
CRM Campaign ManagementEmail MarketingEmarsys ExperienceAnalytical MindsetGDPR Compliance

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
CRM Campaign DeliveryEmail MarketingDigital MarketingCustomer SegmentationBasic HTMLBasic CSSReporting ToolsAnalytics ToolsA/B TestingCampaign Performance Monitoring
Soft Skills
Organisational SkillsAttention to DetailWritten CommunicationVerbal CommunicationCollaborative Team Player
Tools & Technologies
CRM PlatformsMarketing Automation PlatformsEmarsysReporting ToolsAnalytics Tools
Industry Keywords
Customer Lifecycle MarketingEmail Marketing Best PracticesRegulated EnvironmentCompliance Frameworks

About the role

Key responsibilities & impact
  • Support the planning, scheduling and delivery of CRM campaigns
  • Build, test and quality-check CRM activity before deployment
  • Maintain campaign documentation, trackers and delivery records
  • Coordinate with stakeholders to ensure campaigns are delivered smoothly
  • Produce campaign performance reports and monitor delivery success
  • Support A/B testing and continuous improvement initiatives
  • Ensure compliance with GDPR and CRM governance processes
  • Provide regular updates on campaign progress and escalate risks where required
  • Support CRM campaigns and customer journeys across the UK and Ireland
  • Work closely with Marketing, Brand, Product and Operations colleagues

Requirements

What you’ll need
  • Experience delivering CRM, email marketing or digital marketing campaigns
  • Strong organisational skills and exceptional attention to detail
  • Experience using CRM or marketing automation platforms
  • Ability to manage multiple priorities while maintaining high accuracy
  • Strong written and verbal communication skills
  • Analytical mindset with the ability to interpret campaign results
  • Comfortable working within established processes and compliance frameworks
  • Collaborative team player with a proactive approach
  • Experience with Emarsys or similar CRM platforms
  • Experience creating customer segments and audiences
  • Understanding of customer lifecycle marketing
  • Basic HTML and/or CSS knowledge
  • Experience using reporting and analytics tools
  • Knowledge of email marketing best practice
  • Experience working in a customer-focused or regulated environment

Benefits

Comp & perks
  • A role with meaningful impact supporting thousands of colleagues and practices
  • Clear career pathways with progression opportunities across the wider inspiring vet care Group
  • Ongoing learning and development supported by experienced colleagues and specialist teams
  • Access to internal networks, development programmes and professional growth opportunities
  • A collaborative, values-led culture focused on care, innovation and continuous improvement
  • Healthcare Cash Plan
  • Cycle to Work scheme
  • Green Cars salary sacrifice scheme
  • Voluntary benefits: choose from a range of benefits to suit you
  • Discounted staff pet care
  • Access to discounts and cashback with hundreds of participating retailers
  • Career development opportunities
  • Wellbeing initiatives
  • Access to world-class learning resources