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iwoca

Applied AI Engineer – Direct Acquisition

iwoca

. Design and build AI agents that run complete business processes .

Posted 10/22/2026full-timeLondon • United KingdomMid-LevelSenior💰 £80,000 - £100,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in designing and building AI agents for business processes, with a strong focus on architecture decisions, compliance, and end-to-end ownership. Proficient in utilizing AI coding tools and predictive models while ensuring reliability and compliance in production environments.

Highest-signal resume keywords
AI Agent DesignArchitecture Decision-MakingEnd-to-End System OwnershipAI Coding Tools ExperienceData Access Rules Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
AI Agent DevelopmentPredictive ModelsDeterministic CodePermissions ManagementAudit TrailsSystem ReliabilityAgent EvaluationsData PipelinesDirect-Mail AcquisitionComplex System Design
Soft Skills
Clear CommunicationConstructive Challenge
Tools & Technologies
PythonGoSnowflakeDbtAd PlatformsCRMs
Industry Keywords
Compliance ChecksBusiness ProcessesHuman ApprovalCost MeasurementValue Measurement

Tech Stack

Tools & technologies
PythonGo

About the role

Key responsibilities & impact
  • Design and build AI agents that run complete business processes
  • Design agent architecture including persistent memory, task management, tool access, permissions and decision records
  • Build agents for direct-mail acquisition processes
  • Use existing predictive models to build mailing files
  • Orchestrate processes while deterministic code performs controlled actions
  • Include human approval before mailing files go to print
  • Work with process owners to understand edge cases
  • Collaborate with Core Systems and Compliance on access and controls
  • Connect agents to predictive models, data pipelines and channel tools
  • Own agents end to end and run them alongside current processes until validated
  • Establish guardrails for suppressions, compliance checks and budget limits
  • Measure human intervention, failure points, cost and value
  • Make architecture and process decisions for future agent implementations
  • Report to the Head of Direct Acquisition

Requirements

What you’ll need
  • Experience owning a complex system end to end, from design through production
  • Experience making architecture decisions and explaining trade-offs
  • Experience delivering systems quickly in unfamiliar areas and maintaining reliability in production
  • Experience building systems where LLMs take actions, beyond chat or summaries
  • Ability to determine when a problem needs an agent versus deterministic code
  • Experience building permissions, data access rules and audit trails
  • Ability to constructively challenge commercial and product colleagues
  • Experience using AI coding tools to produce production engineering work
  • Ability to check AI-generated output before production
  • Clear, direct and concise written and verbal communication
  • Bonus: experience with Python, Go, Snowflake or dbt
  • Bonus: experience building agent evaluations
  • Bonus: experience with ad platforms, CRMs or direct mail
  • Bonus: numerical or technical background such as physics, engineering, maths or computer science

Benefits

Comp & perks
  • Flexible working hours
  • Medical insurance from Vitality, including discounted gym membership
  • Private GP service for you, your partner, and dependents
  • 25 days' holiday per year
  • Extra day off for your birthday
  • Option to buy or sell an additional five days of annual leave
  • Unlimited unpaid leave
  • One-month fully paid sabbatical after four years
  • External counselling and therapy sessions
  • 3% pension contributions on total earnings
  • Employee equity incentive scheme
  • Generous parental leave
  • Nursery tax benefit scheme
  • Electric car scheme
  • Cycle to work scheme
  • Two company retreats a year
  • Learning and development budget
  • Company-wide talks with internal and external speakers
  • Access to learning platforms such as Treehouse
  • Offices with drinks and snacks
  • Events and community-led groups, including running groups, padel, ping-pong and pool competitions