Coordinator – Facilities Stores

J.Crew

. Coordinate day-to-day repairs and maintenance across a large, multi-state portfolio of J.Crew, Factory, and Madewell stores .

Posted 10/8/2026full-timeNew York City • New York • United StatesJuniorMid-Level💰 $23 - $26 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong organizational and communication skills while effectively coordinating repairs and maintenance across multiple retail locations. Proficient in managing vendor relationships, processing invoices, and conducting safety audits to ensure operational efficiency.

Highest-signal resume keywords

Facilities ManagementVendor CoordinationInvoice ProcessingSafety AuditsRetail Environment Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Facilities Management SoftwareInvoice ProcessingPreventive MaintenanceIn-Store AuditsWork-Order Management

Soft Skills

Organizational SkillsCommunication SkillsDetail OrientationSense of Urgency

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft Outlook

Industry Keywords

RetailFacilities ManagementMaintenance CoordinationEmergency Response

About the role

Key responsibilities & impact

Coordinate day-to-day repairs and maintenance across a large, multi-state portfolio of J.Crew, Factory, and Madewell stores
Review open jobs using facilities management software reports and update work-order notes
Follow up by phone with assigned stores and vendors
Monitor and update the preventive-maintenance website for scheduled store services
Coordinate with vendors on outstanding, in-progress, and completed facilities calls to ensure timely closeout and invoicing
Provide the Manager with analysis and reports on vendor quality and work completion
Perform in-store audits for safety and maintenance issues, including regularly scheduled store visits
Review and process invoices and proposals up to $2,500.00
Handle after-hours emergencies
Partner with store teams, vendors, and internal partners to keep locations safe, functional, and ready for business

Requirements

What you’ll need

Excellent organizational and communication skills
Working knowledge of PC applications, including Word, Excel, PowerPoint, and Outlook
Sense of urgency and detail orientation
1–2 years of experience in a retail or facilities environment preferred
Ability to handle after-hours emergencies
Ability to review and process invoices and proposals up to $2,500.00
Must be willing and able to perform regularly scheduled in-store visits and safety and maintenance audits

Benefits

Comp & perks

Medical insurance
Dental insurance
Prescription insurance
Vision insurance
Family planning support, including fertility, adoption, and surrogacy support
Fitness discounts
Medical travel
Associate discount across J.Crew, J.Crew Factory, and Madewell brands
Hybrid work model
Summer Fridays, with office closure at 1:00 PM every Friday during summer months
Community philanthropic efforts and J.Crew Cares Program
PTO package
Winter break at the end of December for eligible full-time Home Office associates
Bonus opportunity
Competitive benefits and perks