Financial Operations Specialist

Jackson Healthcare

. Manage HWL full-cycle billing and collections through the VMS platform or manual invoices .

Posted 9/23/2026full-timeGabonMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in billing and collections management, including proficiency in VMS platforms and financial applications. Strong organizational skills and attention to detail are essential for maintaining accurate records and resolving discrepancies.

Highest-signal resume keywords

Billing ManagementAccounts ReceivableVMS Platform ProficiencyExcel CompetencyCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

BillingCollectionsAccounts ReconciliationFinancial ApplicationsBasic ArithmeticData AnalysisDiscrepancy ResolutionTimecard ManagementInvoice ProcessingPayroll Experience

Soft Skills

Detail OrientedCooperativeOrganizational SkillsEffective CommunicationProblem Solving

Tools & Technologies

VMS PlatformMS ExcelMS WordCalculator

Industry Keywords

Managed Service ProviderE-Verify RequirementsBilling IssuesOutstanding AccountsPayment Plans

About the role

Key responsibilities & impact

Manage HWL full-cycle billing and collections through the VMS platform or manual invoices
Perform Managed Service Provider billing and reverse billing
Research and resolve unapplied MSP cash balances, billing issues, discrepancies, and errors
Follow up weekly with agencies and clients to obtain timecard entries and approvals
Research suppliers missing timesheets in the VMS system
Support the Collections Specialist with client billing questions
Contact new customers to confirm invoice receipt
Complete billing, usage, discrepancy, analytical, and management reports
Maintain accurate and current billing, collections, reconciliation, and account activity records
Keep the Controller and HWL management informed of activities and significant problems
Contact customers and suppliers regarding outstanding accounts receivable balances
Gather payment-supporting documents and help negotiate payment plans
Prepare packages for attorneys after unsuccessful collections attempts
Coordinate with account management, sales, and supplier management teams on outstanding balances
Document collection actions and investigate late or potentially delinquent accounts
Assist with complex and sensitive collections activities
Complete special projects and other assigned billing, accounts receivable, and collections tasks
Attend required virtual and in-person meetings, conferences, events, and seminars

Requirements

What you’ll need

High school graduate or equivalent
Additional coursework preferred
All candidates must be able to fulfill E-verify requirements
Knowledge of related computer applications
One to two years of previous billing, accounting or payroll experience preferred
Well organized and detail oriented
Good attention to detail and accuracy
Cooperative and willing to assist others
Able to use Excel, calculator, and other computer programs
Competent in the use of MS Word and Excel
Familiarity with, and ability to learn, financial applications and other company applications and systems
Ability to perform basic arithmetic, ratios, and percentages
Ability to communicate effectively in writing and verbally
Ability and willingness to travel nationwide up to 10% of the time

Benefits

Comp & perks

Full-time hybrid work arrangement
Standard Monday–Friday business hours
Nationwide travel up to 10% of the time
Equal Opportunity Employer
Pre-employment drug testing may be required after a conditional offer