Enterprise Applications Administrator

Jackson Walker LLP

. Administer the Firm’s Document Management environment, including iManage Work, Threat Manager, and Security Policy Manager .

Posted 11/3/2026full-timeDallas • Texas • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in administering Document Management environments and providing third-tier support for enterprise applications. Proficient in software deployment, system performance monitoring, and disaster recovery processes within a legal context.

Highest-signal resume keywords

Document Management AdministrationThird-Tier SupportSoftware Deployment PackagesDisaster Recovery ManagementLegal Environment Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

IManage WorkThreat ManagerSecurity Policy ManagerSCCM/MECMPS App Deploy ToolkitIntuneMicrosoft 365 Apps AdminSQL Database RestorationNetwork Diagram MaintenanceSystem Documentation

Soft Skills

Interpersonal SkillsCommunication SkillsProblem-Solving Skills

Tools & Technologies

VMwareActive DirectoryDNS/DHCPExchangeCitrixLAN/WANGPOBackup Systems

Certifications & Qualifications

Microsoft CertificationsCompTIA Server+

Industry Keywords

Law Firm ExperienceLegal ApplicationsBusiness Continuity DocumentationSaaS TechnologiesCloud Technologies

Tech Stack

Tools & technologies

CitrixCloudDNSSQLVMware

About the role

Key responsibilities & impact

Administer the Firm’s Document Management environment, including iManage Work, Threat Manager, and Security Policy Manager
Monitor daily events, document retention, system performance, event logs, disk utilization, and application usage
Provide third-tier support for enterprise and legal applications
Maintain critical patches and software upgrades
Resolve complex application issues and recommend improvements
Build and maintain the Firm’s PC image
Develop image deployment strategies and verify hardware compatibility
Build and test software deployment packages using SCCM/MECM, PS App Deploy Toolkit, Intune, and Microsoft 365 Apps Admin
Monitor software usage and licensing and restrict access to non-sanctioned applications
Maintain login scripts and automation scripts through Intune and GPO
Configure, maintain, and monitor Microsoft Office policies
Restore documents and SQL databases from backup
Manage and test disaster recovery processes and procedures
Maintain business continuity documentation and system restoration procedures
Maintain system documentation, network diagrams, and build documents
Prepare periodic reports on enterprise application metrics
Assist with developing IT usage policies for the legal environment
Evaluate and implement SaaS and cloud technologies
Work with vendors, partners, consultants, Firm management, and IT teams to assess technology advancements and troubleshoot problems
Maintain and expand professional and technical knowledge
Perform other duties as assigned

Requirements

What you’ll need

Bachelor’s degree preferred, with associated, current Microsoft certifications, CompTIA Server+, and/or equivalent experience
Minimum of 5 years’ experience in an Information Technology-related position
Law firm or legal experience strongly preferred
General familiarity with VMware, Active Directory, printing, DNS/DHCP, Exchange, replication software, SAN, Citrix, LAN/WAN, GPO, and backup systems
Proficient keyboard skills
Interpersonal and communication skills necessary to provide information to clients, attorneys, and staff in person, by email, and by telephone with courtesy and tact
Availability outside normal business hours
Regular, timely attendance
Ability to lift and move computer equipment, printers, and other hardware weighing up to 50 pounds
Occasional travel to other Firm locations and remote training facilities may be required

Benefits

Comp & perks

Availability outside normal business hours
Flexibility in work hours
Firm-provided mobile communications device
Professional development activities
Occasional travel to other Firm locations and remote training facilities