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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong technical support capabilities, with proficiency in Microsoft Office Macros (VBA) and a foundational understanding of structured file formats like HTML, XML, and JSON. Possesses analytical thinking and problem-solving skills essential for troubleshooting and ensuring the quality of localized files.
Highest-signal resume keywords
Microsoft Office Macros (VBA)Technical SupportStructured File FormatsAnalytical ThinkingProblem-Solving
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
VBA MacrosHTMLXMLJSONBasic Programming ConceptsScripting LanguagesTechnical Quality ChecksTranslation Asset ManagementTechnical DocumentationWorkflow Streamlining
Soft Skills
Attention to DetailOrganizational SkillsTime ManagementMultitaskingCollaboration
Tools & Technologies
Translation ToolsContent Management Systems (CMS)
Industry Keywords
Technical SupportLocalizationProject ManagementFile FormatsTroubleshooting
Tech Stack
Tools & technologiesPythonVBA
About the role
Key responsibilities & impact- Provide timely technical support to project managers, translators, vendors, and clients through email and calls
- Analyze incoming project files to assess technical requirements, complexity, and effort needed for accurate project quotations
- Prepare software files, web applications, and structured content for processing using translation and localization tools
- Extract, clean, format, and organize source content using VBA macros and basic automation scripts
- Identify, troubleshoot, and resolve technical issues related to file formats, broken tags, encoding, and formatting
- Conduct technical quality checks on localized files to ensure accuracy, functionality, and consistency
- Manage and maintain translation assets and technical project files
- Develop technical instructions, troubleshooting guides, and documentation for translators and project teams
- Collaborate with internal teams to streamline workflows and improve technical efficiency
Requirements
What you’ll need- 0–1 year of relevant experience; fresh graduates are encouraged to apply
- Bachelor's degree in Computer Science, Information Technology, or a related technical field
- Strong hands-on knowledge of Microsoft Office Macros (VBA), including the ability to create, modify, and troubleshoot macros
- Basic understanding of structured file formats such as HTML, XML, and JSON
- Familiarity with basic programming concepts and scripting languages such as Python or PowerShell is a plus
- General knowledge of Content Management Systems (CMS) is an advantage
- Good command of written and spoken English
- Strong analytical thinking and problem-solving skills
- Excellent attention to detail and willingness to learn new technologies
- Good organizational, time management, and multitasking abilities
- Ability to collaborate effectively within a team and work in a fast-paced environment
Benefits
Comp & perks- Hands-on training and guidance from experienced professionals
- Practical experience in localization engineering and technical automation
- Opportunity to work with international teams and diverse technical projects
- Development of valuable technical skills and career growth in the localization industry
