Manager, Services

Jamf

. Lead and develop a regional Professional Services team .

Posted 10/6/2026full-timeRemote • United StatesMid-LevelSenior💰 $85,100 - $154,420 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading Professional Services teams, with a focus on talent development, customer engagement, and revenue growth. Proficient in managing SaaS environments and translating technical concepts for diverse audiences.

Highest-signal resume keywords

Professional Services ManagementPeople LeadershipSaaS Environment ExperienceCustomer-Focused Problem SolvingJamf Product Knowledge

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Professional Services ManagementTeam DevelopmentCustomer EngagementUtilization TrackingRevenue ManagementTechnical ConsultingExecutive PresentationsSales Training

Soft Skills

Strong Communication SkillsProblem-Solving SkillsAbility to Manage Competing PrioritiesIndependent and Collaborative Work

Tools & Technologies

JamfMacOSIOSIPadOSTvOS

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Professional ServicesCustomer SuccessService OperationsTechnical Enablement

Tech Stack

Tools & technologies

iOSJamfMacOS

About the role

Key responsibilities & impact

Lead and develop a regional Professional Services team
Coach engineers to develop technical and consulting skills and navigate career paths
Set team direction and priorities with senior leadership
Own the full talent lifecycle, including recruiting, onboarding, and ongoing development
Partner with Sales, Customer Success, and other stakeholders to expand Professional Services reach and revenue
Identify opportunities and shape customer-focused service offerings
Ensure delivery of high-quality customer engagements and customer value
Track utilization, customer satisfaction, retention, revenue, and margin
Collaborate with Service Operations, Technical Enablement, Support, Sales, Customer Success, and Revenue teams
Maintain knowledge of Jamf products, enterprise IT environments, and emerging integration strategies
Own and resolve escalations related to Professional Services delivery
Take on assigned special projects and initiatives

Requirements

What you’ll need

5+ years of experience in Professional Services or related industry (Required)
3+ years of people management experience with a track record of building and developing high-performing teams (Required)
2+ years managing Professional Services teams in a SaaS environment (Required)
Strong people leadership skills
Excellent communication skills across video, chat, email, and phone
Ability to translate complex technical concepts into plain language
Ability to lead executive presentations and run sales training
Customer-focused problem-solving skills
Ability to manage competing priorities and work proactively
Ability to work independently and collaboratively in a results-driven environment
Bachelor's degree, or equivalent combination of relevant experience and education (Required)
Experience with Jamf and the Apple ecosystem (macOS, iOS, iPadOS, tvOS) (Preferred)

Benefits

Comp & perks

Open, flexible culture based on respect and trust
Work-life balance
Volunteer time off
Inclusive and supportive work environment
Reasonable accommodation support for disabilities or religious beliefs
Opportunity to make a meaningful impact for more than 60,000 global customers
Employee empowerment and opportunities to make an impact
Equal opportunity employer