Order Management Specialist I

Jamf

. Validate approved quotes against supporting purchase orders, signed quotes, Stripe payment confirmations, or tickets .

Posted 11/10/2026full-timeRemote • United StatesJunior💰 $44,000 - $65,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in order management processes, including quote validation, invoicing, and customer service. Proficient in Salesforce CRM and committed to adhering to security protocols and privacy regulations.

Highest-signal resume keywords

Order Management Specialist ExperienceSalesforce CRM ExperienceCustomer Service ExperienceDetail-Oriented Environment ExperienceUnderstanding Of Privacy Regulations

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Quote ValidationOrder CreationInvoicingFulfilment ManagementCRM Data AuditingWorkflow TestingTroubleshooting Fulfilment ErrorsReturn Quote ApprovalCredit Memo CoordinationEscalation Management

Soft Skills

Customer ServicePrioritizationTriage RequestsCollaborationAttention To Detail

Tools & Technologies

Salesforce.comStripe

Certifications & Qualifications

Associate's DegreeOngoing Security Training Participation

Industry Keywords

Order ManagementQuote ApprovalFulfilment CompletionSensitive Data HandlingJamf Code Of Conduct

Tech Stack

Tools & technologies

JamfSFDC

About the role

Key responsibilities & impact

Validate approved quotes against supporting purchase orders, signed quotes, Stripe payment confirmations, or tickets
Own quote approvals to trigger order creation, fulfilment, and invoicing
Manage and prioritize a queue of requests with urgency and customer service
Triage requests and escalate them to the appropriate teams
Accept approved quotes to trigger order creation, fulfilment, and invoice processing
Review and approve return quotes and coordinate credit memos with Finance
Confirm fulfilment completion and order synchronization before invoicing
Troubleshoot fulfilment errors within SLAs
Escalate quote builds or revisions to Deal Operations and true loss approvals to Finance
Audit and maintain CRM data in Salesforce.com
Perform SFDC workflow testing for Order Management and Returns
Support retention and revenue targets
Perform other duties and special projects as needed

Requirements

What you’ll need

Minimum of 1 year in a detail-oriented environment (Required)
Minimum of 1 year customer service experience (Required)
Order Management Specialist experience (Preferred)
Salesforce or alternative CRM platform experience (Preferred)
2-year / Associate's Degree or equivalent experience (Required)
A combination of relevant work experience and education may be considered
Participation in ongoing security training is mandatory
Adherence to established security protocols and responsible handling of sensitive data
Understanding of relevant privacy regulations and reporting breaches
Acknowledgment of the Jamf Code of Conduct and applicable security and privacy policies

Benefits

Comp & perks

Open, flexible culture based on respect and trust
Work-life balance prioritized
Volunteer time off
Inclusive and supportive work environment
Reasonable accommodation support for disabilities or religious beliefs
Opportunity to make a meaningful impact for more than 75,000 global customers
Empowerment to make an impact and bring different perspectives
Support and resources for personal and professional growth