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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive administrative experience in healthcare settings, with proficiency in using Jane for scheduling, invoicing, and charting. Maintains compliance with PIPEDA and HIPAA standards while effectively communicating with patients and managing multiple clinic operations.
Highest-signal resume keywords
3+ Years Administrative ExperienceJane Software ProficiencyHealthcare Compliance KnowledgeStrong Communication SkillsOrganizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SchedulingInvoicingChartingExtended Health BillingTask TrackingRecord MaintenanceAI Tool TestingTerminology Familiarity
Soft Skills
Detail-OrientedCalm Under PressureAdaptability
Tools & Technologies
JaneGoogle WorkspaceVirtual Phone Systems
Industry Keywords
PIPEDAHIPAAHealthcareWellness ClinicMental HealthNaturopathic MedicineMedical Aesthetics
About the role
Key responsibilities & impact- Run day-to-day front desk work for a portfolio of clinics, including inboxes, calendars, bookings, billing, and charting in Jane
- Communicate with patients by phone, email, and secure messaging
- Track tasks and follow-ups across multiple clinics
- Maintain accurate and secure clinic records in line with PIPEDA and HIPAA standards
- Share clinic experience and help shape the growth of Jane's Services offering
- Test AI tools and identify ways to save clinics time without compromising quality or privacy
- Complete approximately one month of hands-on training before gradually taking on clinics
Requirements
What you’ll need- 3+ years of administrative experience in a healthcare or wellness clinic
- About 2 years or more using Jane day to day in a clinic, including scheduling, invoicing, charting, and settings
- Experience across several clinics or disciplines, or deep experience in an area such as mental health, naturopathic medicine, or medical aesthetics
- Familiarity with terminology such as labs and treatment plans
- Understanding of extended health billing
- Highly organized and detail-oriented; able to juggle many clinics and tasks while remaining calm and accurate
- Polished, professional written and spoken communication, adaptable to each clinic's style
- Familiarity with Google Workspace, including Gmail, Calendar, Docs, and Sheets
- Ability to learn new systems and workflows quickly
- Interest in testing AI tools
- Based in Canada and available Monday to Friday
- Availability for 8-hour shifts between 7am and 7pm in the applicable time zone
- Familiarity with virtual phone systems or other clinic software is a nice-to-have
- Legal right to work in Canada without employer sponsorship
Benefits
Comp & perks- Health benefits starting on your very first day
- 2 weeks of paid vacation
- Fully remote work from anywhere in Canada
- A full training program before you take on your own clinics