Assistant General Manager

Janko Hospitality

. Oversee daily operations and team performance across both hotel properties .

Posted 9/22/2026full-timeOttawa • Illinois • United StatesMid-LevelSenior💰 $55,000 - $60,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in managing hotel operations, ensuring guest satisfaction, and maintaining compliance with safety regulations. Proficient in budget management, team development, and operational efficiency across multiple properties.

Highest-signal resume keywords

Hospitality ManagementMulti-Unit OversightTeam DevelopmentOperational EfficiencyGuest Satisfaction

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Budget ManagementPayroll ManagementOperational AnalysisCompliance ManagementCash-Handling Procedures

Soft Skills

LeadershipOrganizational SkillsInterpersonal SkillsCommunication SkillsDelegation

Tools & Technologies

Property Management SystemsOffice TechnologyCommunication Tools

Industry Keywords

Hospitality IndustryService StandardsBrand StandardsOSHA ComplianceHAZCOM Compliance

About the role

Key responsibilities & impact

Oversee daily operations and team performance across both hotel properties
Ensure consistent service standards and operational excellence
Support the General Manager through leadership presence and varied schedule coverage
Administer HR functions, including enforcing company policies, managing payroll, and supporting recruitment, onboarding, and team development
Monitor guest satisfaction and resolve service issues
Uphold brand standards for cleanliness, maintenance, and safety
Analyze operational and financial performance
Manage budgets, control expenses, process invoices, and oversee cash-handling procedures
Ensure compliance with local, state, and federal regulations, including OSHA, HAZCOM, and brand-specific safety protocols
Report suspicious behavior, handle guest incidents, and oversee lost-and-found procedures
Use office technology, property management systems, and communication tools to support daily operations
Divide time and attention between both properties to provide balanced leadership and optimize performance

Requirements

What you’ll need

High School Diploma or equivalent required
College degree in Hospitality Management or related field preferred
Minimum of 3–5 years of progressive management experience in the hospitality industry
Experience with multi-unit or dual-property oversight
Experience with established hospitality brands strongly preferred
Demonstrated leadership in team development, operational efficiency, and guest satisfaction
Exceptional organizational, interpersonal, and communication skills
Ability to manage multiple priorities, delegate effectively, and drive results in a fast-paced environment
Flexibility to work varying shifts, including weekends and holidays
Availability for 24/7 on-call support as needed
Ability to lift items up to 50 lbs. and remain active throughout shifts

Benefits

Comp & perks

Competitive compensation package
Full benefits package, including 401K with matching
Paid time off from Day 1
Hotel discounts at locations worldwide