General Manager

Janko Hospitality

. Provide direct management and support to achieve success at the hotel level .

Posted 9/24/2026full-timeMilwaukee • Wisconsin • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in hotel management, including revenue management, staff development, and compliance with franchise standards. Proven ability to manage budgets, enhance service quality, and foster community relationships.

Highest-signal resume keywords

Hotel Management ExperienceRevenue ManagementStaff Recruitment and TrainingBudget ManagementCompliance with Franchise Standards

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Revenue ManagementBudget ManagementPayroll ManagementHR PoliciesService Quality MonitoringGuest Feedback ManagementSafety and Security DutiesOffice Equipment OperationPhysical Task Performance

Soft Skills

Excellent Communication SkillsOrganizational SkillsCustomer Service SkillsEnthusiastic AttitudeFlexibility

Certifications & Qualifications

Hospitality Management Certification

Industry Keywords

Hotel Brand ExperienceFranchise StandardsLocal RegulationsCommunity RelationshipsCapital Expenditures

About the role

Key responsibilities & impact

Provide direct management and support to achieve success at the hotel level
Manage service, revenue, and profitability
Manage the property according to company policies, operating procedures, and brand standards
Maintain professional appearance and ensure certification for the role
Work flexible hours, including nights, weekends, and holidays, and provide 24/7 on-call support
Ensure compliance with franchise standards and local regulations
Manage HR policies, recruit, train, and develop staff
Document HR activities
Handle payroll, staffing, coaching, and discipline of direct reports
Monitor service quality, inspect rooms, and address guest feedback
Oversee revenue management and pricing
Collaborate with Sales on group bookings
Manage hotel budgets and financial statements
Execute the annual hotel plan
Supervise capital expenditures and ensure proper bidding and approvals
Review invoices and ensure accurate coding
Foster community relationships and represent the hotel at local events
Perform safety and security duties, including reporting suspicious activities and handling lost and found items

Requirements

What you’ll need

3-5 years of General Manager experience preferred, or equivalent hotel management experience
A bachelor’s degree in hospitality management or business, or related experience
Previous hotel brand experience and management skills are strongly preferred
Excellent communication, organizational, and customer service skills
Enthusiastic, can-do attitude
Flexibility to work nights, weekends, and holidays
Ability to provide 24/7 on-call support
Ability to operate office equipment
Ability to perform light physical tasks, including lifting up to 50 lbs
Must be able to stand and walk for most of the workday, with some bending, twisting, and climbing required
Ensure certification for the role
Ability to comply with franchise standards and local regulations

Benefits

Comp & perks

Competitive compensation package
Competitive Time Off Policy
Full benefits package, including 401K with matching and paid time off
Growth company focused on expansion through strategic acquisition and development
Hotel discounts at locations worldwide