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Senior Product Manager, Operations Technology
JC Davis Power. Own the what and why behind technology supporting Operations departments .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing technology products and workflows, with a strong focus on business operations and the ability to translate complex requirements into actionable solutions. Proven track record in mentoring teams and ensuring successful delivery of technology initiatives.
Highest-signal resume keywords
Technology Product ManagementBusiness Operations UnderstandingWorkflow DevelopmentMentoring and CoachingTechnical Fluency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technology Roadmap ManagementRequirements GatheringTesting and Quality AssuranceAcceptance Criteria DevelopmentData Flow Management
Soft Skills
Clear CommunicationJudgment in PrioritizationTrust Building
Tools & Technologies
SalesforceNetSuiteERP SystemsField Service PlatformsCustom Applications
Industry Keywords
Equipment RentalField ServicesConstructionLogisticsManufacturing
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Own the what and why behind technology supporting Operations departments
- Work with Operations leaders and frontline employees to uncover problems, their importance, and desired outcomes
- Maintain the Operations technology roadmap and evaluate business value, urgency, effort, and dependencies
- Decide what moves forward, communicate prioritization reasoning, and escalate unresolved conflicts
- Determine whether solutions belong in Salesforce, NetSuite, custom applications, or new tools
- Create and oversee actionable tickets with workflows, business rules, exceptions, dependencies, and acceptance criteria
- Stay engaged throughout delivery to resolve questions and trade-offs
- Perform or delegate testing against agreed requirements and Operations workflows
- Give final functional approval before work is released
- Manage, mentor, coach, and support the professional development of product owners
- Partner with Operations on rollout and training
- Use feedback and measurable results to improve solutions and service delivery
Requirements
What you’ll need- 7+ years of experience owning technology products, systems, or workflows
- Strong understanding of business operations and how teams, processes, and systems connect
- Ability to translate ambiguous requests into complete workflows, actionable requirements, and testable acceptance criteria
- Strong judgment in prioritization, platform selection, and balancing immediate needs with longer-term improvements
- 2+ years of experience directly managing and mentoring employees, including feedback, performance management, and professional development
- Technical fluency across application capabilities, integrations, data flows, and dependencies
- Experience partnering with technical delivery teams
- Disciplined approach to testing and accountability for ensuring solutions meet business needs
- Clear communication and ability to build trust with frontline employees, Operations leaders, and technical teams
- Availability for onsite work at the Elgin, TX office and worksites as business needs require
- Preferred experience in equipment rental, field services, construction, logistics, energy services, manufacturing, distribution, or similar operational environments
- Experience supporting custom internal applications or software used by field and operations teams
- Familiarity with ERP, field service, dispatch, inventory, asset management, maintenance, or fleet management platforms
- Experience working with software development teams on custom applications
Benefits
Comp & perks- 100% company-paid medical coverage premiums for you and your family
- Dental and vision options available
- 401k with 4% matching
- Flexible PTO
- Safety-first mindset, people-first values, and a supportive team culture