Apply

Ready to go for it?

AI Apply speeds things up—apply directly if you prefer.

FREE ACCESS
5,000–10,000 jobs/day
Scoutfield Logo

See all jobs on Scoutfield

Search thousands of fresh jobs every day.

Discover
  • Fresh listings
  • Fast filters
  • No subscription required
Create a free account and start exploring right away.
Jeeves

Customer Success Associate

Jeeves

. Provide Best in Class Support to the global portfolio .

Posted 10/8/2026full-timeMexico City • MexicoJuniorMid-LevelWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer support and relationship management, with a strong focus on driving customer retention and satisfaction. Proficient in using Zendesk and Hubspot to manage client interactions and enhance service delivery.

Highest-signal resume keywords
Customer Support ExperienceFluency In English And SpanishZendesk Platform ExperienceAdvanced Communication SkillsPortfolio Management

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Customer SupportTicket ManagementProcess DocumentationClient Relationship ManagementPortfolio Management
Soft Skills
ProactiveTeam PlayerCuriosityMotivationAgility
Tools & Technologies
ZendeskHubspotLinear
Industry Keywords
Customer ExperienceCustomer SuccessClient RetentionSupport Roles

About the role

Key responsibilities & impact
  • Provide Best in Class Support to the global portfolio
  • Dedication to improving the customer experience, being the voice of the customer internally, and retaining as many customers as possible
  • Manage and raise tickets using Zendesk, Hubspot, and Linear
  • Incentivize spend increase to existing companies through portfolio management
  • Document processes and enhancements for the internal team
  • Support the global Customer Success Team in providing best-in-class customer support to Jeeves clients
  • Establish and maintain strong client relationships
  • Drive adoption, retention, and growth

Requirements

What you’ll need
  • 2+ years of experience in support roles
  • Mandatory fluency in English and Spanish
  • Portuguese is a plus
  • Preferable experience in Zendesk Platform / Hubspot
  • Advanced communication skills (written and spoken)
  • Curious about the details on how the business operates
  • Self-starter, proactive and highly motivated
  • Team player and very hands on
  • Agile and able to pivot quickly with the changing environment