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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in coordinating post-hospital care and service arrangements, including homecare and Durable Medical Equipment (DME). Proficient in obtaining insurance authorizations and knowledgeable in medical terminology while effectively interacting with patients and families.
Highest-signal resume keywords
Post-Acute Insurance AuthorizationsMedical TerminologyPatient InteractionMultitaskingComputer Literacy
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Post-Acute Care CoordinationDurable Medical Equipment (DME)Insurance Company PortalsPatient Rights DocumentationAuthorization Processes
Soft Skills
CommunicationPrioritizationInterpersonal Skills
Industry Keywords
Hospital SettingPatient-Facing RoleFast-Paced Environment
About the role
Key responsibilities & impact- Assist with coordinating post-hospital care and service arrangements under the direction of the Manager of Case Management and Case Manager RN
- Coordinate homecare, Durable Medical Equipment (DME), transportation, infusion services, other post-acute services, and authorizations for identified patients
- Interact with patients and families at the bedside and over the phone
- Deliver and obtain patient rights documentation
- Interact with co-workers, visitors, and other staff consistent with Jefferson's values
- Multitask and prioritize work in a fast-paced environment
Requirements
What you’ll need- High School Diploma required
- Bachelor's Degree preferred
- Experience working in a hospital setting or in a patient-facing role preferred
- Experience obtaining post-acute insurance authorizations using insurance company portals
- Computer literacy
- Strong knowledge of medical terminology
- Ability to multitask and prioritize work
- Part-time availability for 20 hours per week, including every Saturday and Sunday plus an additional 4-hour weekday shift
Benefits
Comp & perks- Medical insurance including prescription coverage
- Supplemental insurance
- Dental insurance
- Vision insurance
- Life and AD&D insurance
- Short- and long-term disability insurance
- Flexible spending accounts
- Retirement plans
- Tuition assistance
- Voluntary benefits with group insurance rates and discounts
- Tuition discounts at Thomas Jefferson University after one year of full-time service or two years of part-time service
- Medical insurance including prescription coverage for all colleagues, including those working less than part-time