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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong knowledge of medical terminology and experience in coordinating post-hospital care, including obtaining insurance authorizations and managing patient interactions. Ability to multitask and prioritize effectively in a fast-paced healthcare environment is essential.
Highest-signal resume keywords
Medical Terminology KnowledgePost-Acute Insurance AuthorizationsPatient InteractionMultitasking AbilityHospital Setting Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Tools & Technologies
Insurance Company PortalsComputer Literacy
Industry Keywords
Case ManagementPost-Hospital CareDurable Medical EquipmentInfusion ServicesPatient Rights Documentation
About the role
Key responsibilities & impact- Work under the direction of the Manager of Case Management and Case Manager RN
- Assist with coordinating post-hospital care and service arrangements
- Coordinate homecare, Durable Medical Equipment (DME), transportation, infusion services, other post-acute services, and authorizations for identified patients
- Interact with patients and families at the bedside and over the phone
- Deliver and obtain patient rights documentation
- Interact with co-workers, visitors, and other staff consistent with Jefferson's values
Requirements
What you’ll need- High School Diploma required
- Bachelor's Degree preferred
- Experience working in a hospital setting or in a patient-facing role preferred
- Experience obtaining post-acute insurance authorizations using insurance company portals
- Computer literate
- Strong knowledge of medical terminology required
- Must work every Saturday and Sunday
- Ability to multitask and prioritize work in a fast-paced environment
Benefits
Comp & perks- Medical insurance, including prescription coverage
- Supplemental insurance
- Dental insurance
- Vision insurance
- Life and AD&D insurance
- Short- and long-term disability insurance
- Flexible spending accounts
- Retirement plans
- Tuition assistance
- Voluntary benefits with group insurance rates and discounts
- Tuition discounts at Thomas Jefferson University after one year of full-time service or two years of part-time service
- Medical insurance, including prescription coverage, for all colleagues including per diem colleagues