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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in coordinating post-acute care transitions, managing patient appointments, and securing insurance authorizations while ensuring compliance with healthcare regulations. Proficient in utilizing electronic health records and providing education and support to patients and families during care transitions.
Highest-signal resume keywords
Care CoordinationPatient EducationInsurance AuthorizationEHR LiteracyDischarge Planning
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient Appointment SchedulingMedical TerminologyRegulatory DocumentationDischarge Planning RegulationsAuthorization Submission
Soft Skills
CollaborationTime ManagementCommunication
Tools & Technologies
Electronic Health Records
Industry Keywords
HIPAAMedicareMedicaidPost-Acute ServicesCommunity Resources
About the role
Key responsibilities & impact- Facilitate safe, timely, and cost-effective transitions of care
- Coordinate post-acute services and appointment needs for patients on the assigned unit
- Schedule and link physician, laboratory, procedural, and financial appointments to appropriate orders and payor requirements
- Communicate with third-party payers to secure authorization for inpatient and post-acute services
- Assess psychosocial and environmental factors affecting recovery
- Provide education and referrals to community resources
- Support patients and families during transitions from hospital to home or another level of care
- Arrange home health, DME, transportation, infusion services, specialty population services, and community-based resources
- Obtain payer authorization and submit clinical information
- Document discharge planning activities, authorizations, communications, and service arrangements in the medical record
- Review and complete Medicare Notices of Hospital Discharge
- Liaise with patients, families, healthcare providers, payers, and community agencies
- Monitor and assist with intra-facility and acute-care hospital transfers
- Coordinate transportation, authorization, and repatriation of medically stable patients
- Communicate, escalate, and prioritize transportation needs with care management and the transfer center
- Complete required regulatory documentation and admission assessments under supervision
- Float among Washington Township, Cherry Hill, and Stratford locations
Requirements
What you’ll need- Bachelor’s Degree in healthcare related field
- 2 years of experience in healthcare related field or less than 1 year as a new graduate
- Ability to work constructively and collaboratively with a variety of individuals and groups
- Ability to manage multiple concurrent objectives, projects, groups, or activities and prioritize time effectively
- Computer and EHR literacy
- Knowledge of patient appointment and procedure scheduling rules
- Knowledge of insurance, Medicare, and Medicaid
- Knowledge of HIPAA
- Knowledge of medical terminology
- Preferred: Bachelor’s Degree in social work
- Preferred: Knowledge of discharge planning regulations, patient choice, and insurance authorization
- Preferred: Familiarity with electronic health records and documentation
- Preferred: Familiarity with medical terminology
- Ability to lift and carry 40–50 lbs.
- Frequent to continuous standing and walking
- Ability to perform role-specific activities including kneeling, bending, squatting, and CPR as required
Benefits
Comp & perks- Medical insurance, including prescription coverage
- Supplemental insurance
- Dental insurance
- Vision insurance
- Life and AD&D insurance
- Short- and long-term disability insurance
- Flexible spending accounts
- Retirement plans
- Tuition assistance
- Voluntary benefits with access to group insurance rates and discounts
- Tuition discounts at Thomas Jefferson University after one year of full-time service or two years of part-time service
