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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong networking principles and troubleshooting expertise, with proficiency in Layer 2 and Layer 3 connectivity issues, and a solid understanding of enterprise network architectures. Capable of applying monitoring adjustments and maintaining compliance standards while collaborating with team members to enhance network reliability.
Highest-signal resume keywords
Networking PrinciplesLayer 2 TroubleshootingLayer 3 TroubleshootingCompTIA Network+ CertificationVLAN Segmentation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Layer 2 ConnectivityLayer 3 ConnectivitySpanning Tree ProtocolEIGRPOSPFCommand-Line Interface ProficiencyNetwork DiagnosticsConfiguration ReviewPerformance Metrics CompilationNetwork Performance Analysis
Soft Skills
Problem SolvingCollaborationOrganizational Skills
Tools & Technologies
DDI EnvironmentsDNSDHCPIP Address Management
Certifications & Qualifications
CompTIA Network+ Certification
Industry Keywords
Network HealthOperational AlertsService DegradationsSecurity StandardsCompliance Standards
Tech Stack
Tools & technologiesDNS
About the role
Key responsibilities & impact- Investigate operational alerts and service degradations
- Fine-tune monitoring parameters and apply minor adjustments to sustain network health
- Address routine Layer 2 and Layer 3 connectivity issues and service requests
- Resolve and escalate issues when necessary
- Carry out approved configuration updates
- Compile performance metrics and maintain records of changes and system states
- Organize recurring operational findings
- Contribute to scheduled maintenance windows and assist with upgrade activities
- Work with senior analysts and team members to validate corrective actions
- Streamline workflows and uphold security and compliance standards
- Analyze network performance and identify patterns to support reliability and service availability
Requirements
What you’ll need- High School Diploma/GED
- 1 year related work experience
- Strong command of networking principles, including core technologies, protocol interactions, and enterprise network architectures
- Practical knowledge of VLAN segmentation
- Knowledge of Spanning Tree Protocol for loop prevention
- Foundational routing protocol knowledge such as EIGRP or OSPF
- Proficiency using command-line interfaces on major network platforms for diagnostics, configuration review, and secure changes
- CompTIA Network+ Certification - CompTIA or
- Preferred: Associate’s Degree in related field
- Preferred: 3 years related work experience
- Intermediate to advanced Layer 2 and Layer 3 troubleshooting expertise
- Familiarity and hands-on experience with enterprise-grade DDI environments, including DNS, DHCP, and IP address management
Benefits
Comp & perks- Medical insurance, including prescription coverage
- Supplemental insurance
- Dental insurance
- Vision insurance
- Life and AD&D insurance
- Short- and long-term disability
- Flexible spending accounts
- Retirement plans
- Tuition assistance
- Voluntary benefits with access to group insurance rates and discounts
- Tuition discounts at Thomas Jefferson University after one year of full-time service or two years of part-time service
- Medical insurance, including prescription coverage, for all colleagues including those working less than part-time