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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in patient scheduling and management using EPIC, while ensuring compliance with HIPAA and regulatory standards. Exhibits strong communication skills and the ability to maintain efficient patient flow in a fast-paced environment.
Highest-signal resume keywords
EPIC Patient Appointment SchedulingHIPAA CompliancePatient Flow ManagementData Processing and InterpretationMultitasking in Time-Sensitive Environments
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient Check-InPatient Check-OutPoint-of-Service ActivitiesPre-Certification and Pre-AuthorizationInsurance VerificationReferral VerificationDemographic Information Management
Soft Skills
Courteous CommunicationProfessional InteractionPositive Patient Experience Support
Certifications & Qualifications
High School Diploma or Equivalent
Industry Keywords
CardiologyPatient ManagementRegulatory ComplianceFederal StandardsState StandardsLocal Standards
About the role
Key responsibilities & impact- Support Cardiology outpatient offices in Lansdale and East Norriton
- Process patient arrival and departure activities
- Process check-in, check-out, point-of-service activities, and patient appointment scheduling via EPIC
- Obtain pre-certifications and/or pre-authorizations for procedures
- Verify insurance, referrals, and patient demographic information
- Maintain efficient patient flow and escalate patient and/or provider concerns as appropriate
- Greet and interact with patients and visitors professionally by phone or in person
- Adhere to HIPAA privacy and security requirements
- Ensure compliance with applicable federal, state, and local regulatory standards
- Perform other duties as requested or assigned
Requirements
What you’ll need- HS Diploma or equivalent required
- Ability to communicate courteously with patients and/or visitors
- Willingness to provide and support a positive Jefferson Experience for all patients and/or visitors
- Ability to process and interpret data
- Ability to multitask while managing a time-sensitive workload
- Adherence to HIPAA privacy and security requirements
- Compliance with applicable federal, state, and local regulatory standards
- Experience or ability to use EPIC for patient appointment scheduling is required by the duties
Benefits
Comp & perks- Medical insurance, including prescription coverage
- Supplemental insurance
- Dental insurance
- Vision insurance
- Life and AD&D insurance
- Short- and long-term disability insurance
- Flexible spending accounts
- Retirement plans
- Tuition assistance
- Voluntary benefits with access to group insurance rates and discounts
- Tuition discounts at Thomas Jefferson University after one year of full-time service or two years of part-time service
- Medical insurance, including prescription coverage, for all colleagues including those working less than part-time