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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in program management and academic administration, with a strong focus on operational excellence, stakeholder engagement, and data analysis to enhance educational experiences. Proven ability to collaborate effectively across diverse groups while managing multiple priorities and ensuring alignment with institutional goals.
Highest-signal resume keywords
Program ManagementData AnalysisCommunication SkillsStakeholder EngagementOrganizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisProgram ManagementProject ManagementReporting ToolsAcademic Technologies
Soft Skills
Communication SkillsAnalytical SkillsProblem-Solving SkillsRelationship BuildingAttention to Detail
Tools & Technologies
Microsoft OfficeLearning Management SystemsDatabases
Certifications & Qualifications
Bachelor’s DegreeMaster’s Degree
Industry Keywords
Higher EducationAcademic AdministrationProgram OperationsHealthcare
About the role
Key responsibilities & impact- Plan, implement, and manage academic programs and initiatives aligned with institutional goals
- Manage program operations, including scheduling, events, communications, and maintenance of documentation and systems
- Serve as a liaison among faculty, leadership, students, and administrative units
- Collect, analyze, and report program data and outcomes to inform decision-making
- Recommend continuous improvement initiatives
- Support resource development efforts, including identifying funding opportunities and assisting with grant or program-related submissions
- Partner with faculty, academic leadership, and administrative units to ensure effective program delivery, operational excellence, institutional alignment, and a high-quality educational experience
- Independently oversee program operations, evaluate program effectiveness, and identify process, outcome, and stakeholder-engagement improvements
Requirements
What you’ll need- Bachelor’s Degree
- 5 years of relevant experience in program management, academic administration, healthcare, or higher education
- Strong project and program management skills with ability to manage multiple priorities
- Excellent written and verbal communication skills
- Ability to work independently with minimal supervision and exercise sound judgment
- Proven ability to build relationships and collaborate across diverse stakeholder groups
- Analytical and problem-solving skills with attention to detail
- Strong organizational skills and ability to manage complex processes and timelines
- Proficiency with data analysis, reporting tools, and Microsoft Office or similar platforms
- Experience with academic technologies (e.g., learning management systems, databases) preferred
- Master’s Degree in higher education, public administration or related field preferred
- 1 year experience in a university or academic setting strongly preferred
- Ability to lift and carry 25 lbs.
- Frequent sitting/standing and keyboard use
Benefits
Comp & perks- Medical insurance including prescription coverage
- Supplemental insurance
- Dental insurance
- Vision insurance
- Life insurance
- AD&D insurance
- Short- and long-term disability insurance
- Flexible spending accounts
- Retirement plans
- Tuition assistance
- Voluntary benefits with access to group insurance rates and discounts
- Tuition discounts at Thomas Jefferson University after one year of full-time service or two years of part-time service
- Medical insurance including prescription coverage for all colleagues, including less-than-part-time colleagues, per diem colleagues, adjunct faculty, and Jeff Temps
