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Field Service Technician
JELD-WEN, Inc.. Provide exceptional service to dealers, home builders, contractors, and their customers .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in window and door installation and repair practices, with a strong ability to inspect products for service issues and maintain service vehicles and tools. Proficient in managing warehouse inventory and delivering comprehensive reports on service and inspection jobs.
Highest-signal resume keywords
Window And Door InstallationProduct InspectionService Vehicle OperationWarehouse Inventory ManagementReport Documentation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Window RepairDoor RepairService WorkRoot Cause AnalysisProduct Defect Identification
Soft Skills
CommunicationProblem-Solving
Tools & Technologies
Service VehicleMaintenance Tools
Industry Keywords
Customer CareService IssuesParts DeliveryInspection Jobs
About the role
Key responsibilities & impact- Provide exceptional service to dealers, home builders, contractors, and their customers
- Repair or replace window and door products as required
- Inspect JELD-WEN window and door products to identify root causes of service issues
- Perform service work on various products
- Clean up service sites
- Operate and maintain the company service vehicle
- Maintain tools in proper working order
- Maintain warehouse inventory and manage parts delivery and return/discard
- Complete reports from service or inspection jobs
- Communicate and document changed or cancelled appointments
- Identify and report recurring problems or issues, including product defects or process issues
- Report to the Field Service Manager as part of the Customer Care team
Requirements
What you’ll need- Knowledge of window and door installation and repair practices
- Ability to accurately inspect JELD-WEN window and door products to find root causes of service issues
- Ability to perform service work on various products
- Ability to operate a company service vehicle in a safe and considerate manner
- Ability to maintain a service vehicle in proper and safe working order
- Ability to maintain tools in proper working order
- Ability to maintain warehouse inventory and manage parts delivery and return/discard
- Ability to provide complete reports from service or inspection jobs
- Ability to communicate and document changed or cancelled appointments
- Ability to identify and report recurring problems or issues, such as product defects or process issues
Benefits
Comp & perks- Competitive compensation and benefits packages
- Medical and dental benefits
- Generous leave policies
- Retirement program