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Window & Door Service Technician
JELD-WEN, Inc.. Perform warranty field service tasks, including inspections and repairs of window and door products .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in performing warranty field service tasks for vinyl windows and doors, including inspections, repairs, and effective communication with customers. Proficient in using hand and power tools, maintaining accurate service records, and adhering to safety protocols.
Highest-signal resume keywords
Experience In Servicing Vinyl Windows And DoorsProficiency In Using Hand And Power ToolsStrong Customer Service SkillsBoom Lift CertificationComputer Proficiency Including Office 365
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Warranty Field ServiceInspections And RepairsService Report PreparationWindow Water TestsAbility To Lift 50-75 LbsClimbing And Working At HeightsProblem-Solving SkillsTask SchedulingDocumenting Service ActivitiesMaintaining Tools And Service Vehicle
Soft Skills
DependableSelf-MotivatedOrganizational SkillsEffective CommunicationCollaboration
Tools & Technologies
Hand ToolsPower ToolsCompany VehicleOffice 365
Certifications & Qualifications
Valid Driver’s LicenseBoom Lift Certification
Industry Keywords
Vinyl WindowsVinyl DoorsWarranty ServiceAccident Prevention ProgramWater Tests
About the role
Key responsibilities & impact- Perform warranty field service tasks, including inspections and repairs of window and door products
- Document service activities and maintain accurate records
- Prepare detailed service reports with photos and descriptions
- Maintain tools and service vehicle
- Operate company vehicle safely
- Attend and document water tests, diagnose issues, and perform repairs
- Follow safety rules and participate in the Accident Prevention Program
- Manage schedule for timely arrival and task preparedness
- Maintain professional interaction with customers and team members
- Travel by plane, car, or other means as necessary
- Communicate effectively and collaborate with others
- Submit expense reports timely
Requirements
What you’ll need- High School Diploma or GED required
- Valid driver’s license with a clean driving record
- Experience in production or servicing of vinyl windows and doors
- Proficiency in using hand and power tools
- Ability to lift 50-75 lbs., climb, lift, pull, and perform tasks on ladders and scaffolding
- Computer proficiency, including Office 365
- Dependable, self-motivated, and problem-solving skills
- Strong customer service, communication, and organizational skills
- Boom lift certification preferred
- 3+ years experience in servicing vinyl windows and doors preferred
- Experience in observing and performing window water tests preferred
- Willingness to travel frequently, including overnight stays
- Comfortable working at heights above 50 feet
- Ability to work Monday through Friday, with occasional Saturdays and frequent overtime
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Basic life insurance
- Up to 15 days’ vacation leave annually
- Ten paid holidays
- 401k Retirement Savings Plan
- Prescription Drug Plan
- Flexible Spending Account (FSA)
- Health Reimbursement Account (HRA)
- Employee Assistance Program (EAP)
- Tuition Reimbursement
- Employee Discount Program
- Overtime opportunities
- Company vehicle for work duties