Director, Independent Sales – Western US

Jellycat

. Develop and execute short- and long-term commercial strategies for the U.S.

Posted 11/10/2026full-timeUnited StatesLead💰 $175,000 - $195,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in developing and executing commercial strategies, leading large sales teams, and driving growth in luxury or premium retail environments. Proven ability to influence decisions, optimize organizational capabilities, and foster a culture of engagement aligned with company values.

Highest-signal resume keywords

10+ Years Experience In Senior Commercial Roles7+ Years Leadership Experience Managing Multi-Regional Sales TeamsLuxury Or Premium Retail ExperienceStrong Strategic And Commercial MindsetExceptional Communication And Influencing Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Commercial Strategy DevelopmentMarket Trend AnalysisSales Performance ManagementData-Driven Decision-MakingFinancial LiteracyNegotiation SkillsCustomer SegmentationTerritory Investment EvaluationCoaching And MentorshipOrganizational Optimization

Soft Skills

Leadership DevelopmentEmployee EngagementInfluencing SkillsTeam InspirationCollaboration

Industry Keywords

Independent Channel Account ExperienceLuxury RetailPremium RetailCustomer ExperienceMarket IntelligenceStrategic Business ReviewsSuccession PlanningOrganizational ReadinessExecutive-Level RelationshipsContinuous Improvement

About the role

Key responsibilities & impact

Develop and execute short- and long-term commercial strategies for the U.S. Independent business
Own commercial performance of the assigned U.S. territory, representing approximately half of the Independent business
Identify market trends, customer opportunities, and competitive dynamics
Evaluate distribution opportunities, territory investments, and customer growth initiatives
Drive strategic priorities in alignment with company goals and brand standards
Contribute to commercial planning and broader North American business strategy
Lead, develop, and inspire three Heads of Sales and their regional teams
Partner with Sales Training to provide coaching, mentorship, and leadership development
Foster employee engagement and a culture aligned with Jellycat’s values
Optimize organizational structures, resources, and capabilities
Build and maintain executive-level relationships with key customers and strategic partners
Lead commercial discussions, negotiations, and strategic business reviews with priority accounts
Balance customer needs with company objectives and brand integrity
Collaborate with Marketing, Demand Planning, Operations, Finance, HR, and Field Training
Use customer and market insights to influence product, inventory, and go-to-market decisions
Provide market intelligence and recommendations to senior leadership
Influence decisions on product launches, territory investments, customer segmentation, and resource allocation
Represent the sales organization in leadership discussions and strategic planning
Champion accountability, continuous improvement, and leadership excellence
Drive succession planning and organizational readiness for future growth

Requirements

What you’ll need

10+ years' experience as an experienced senior commercial professional
7+ years of senior leadership experience managing large, multi-regional sales teams
Experience in luxury or premium retail
Independent channel account experience
Passion for brands, retail, and customer experience
Strong strategic and commercial mindset with a track record of delivering growth in complex, fast-paced environments
Exceptional communication and influencing skills
Experience presenting to senior stakeholders and leading high-level negotiations
Ability to coach, develop, and inspire teams
Highly organized and financially literate
Comfortable with data-driven decision-making
Must reside in or be based within the managed region
Must be located in a major metropolitan area, or citadel, in the Western Region
Ability to drive a motor vehicle and maintain a valid driver's license, if driving is an essential function of the position
Ability to travel 40%–50% within the region, equivalent to 8–10 business days per month
Prolonged periods of sitting at a desk and working on a computer
Ability to stand and walk for extended periods when in the field

Benefits

Comp & perks

Discretionary annual bonus scheme with awards based on company and individual performance
Medical, dental, vision, disability, and life insurance
Generous Health Savings Account contribution
401(k) matching up to 5% of salary
30 days PTO, with vacation and sick time combined
Employee Assistance Program
Social events