FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational and administrative capabilities essential for managing ecommerce operations, including order management, product catalog maintenance, and customer service support. Proficient in utilizing ecommerce systems and spreadsheets to ensure accurate product information and enhance customer experience.
Highest-signal resume keywords
Ecommerce Operations ManagementOrder ManagementProduct Catalogue ManagementStrong Administrative SkillsAttention to Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Order ManagementProduct Catalogue ManagementEcommerce SystemsSpreadsheet ProficiencyProduct EnrichmentContent MaintenanceStock ManagementAffiliate Order ProcessingCustomer Review MonitoringWarehouse Test Orders
Soft Skills
Highly OrganisedStrong Communication SkillsProactive Problem SolvingTime ManagementCollaborative Approach
Industry Keywords
EcommerceDigital RetailCustomer ExperienceRetail OperationsProduct Information Management
About the role
Key responsibilities & impact- Support the daily running of ecommerce operations across multiple online stores
- Assist with order management and internal administrative processes
- Coordinate operational requests across Customer Service, Product and Marketing
- Maintain accurate internal records, trackers and reporting documents
- Support management of the full product catalogue across ecommerce platforms
- Support product category management
- Assist with website housekeeping and ongoing content maintenance
- Ensure site assets and product information remain current
- Ensure products appearing in Digital Channel activations are pinned accordingly
- Support setup and launch of new products across ecommerce platforms
- Assist with product enrichment, including attributes, imagery, sizing information and customer-facing content
- Assist Customer Service with ecommerce-related queries and stock updates
- Monitor and moderate customer reviews across multiple regions
- Maintain internal stock, launch and product information documents
- Help ensure customers receive accurate and timely product information
- Add new starters and provide store credit
- Remove staff allowance and store credit when staff members leave
- Add staff credit when staff return items ordered on store credit
- Process affiliate orders
- Work on personalisation and photography orders
- Work on warehouse test orders, such as gift box testing
Requirements
What you’ll need- Highly organised mindset with strong attention to detail
- Comfortable managing multiple tasks and priorities in a fast-paced environment
- Strong administrative and communication skills
- Proactive and collaborative approach to problem solving
- Passion for ecommerce, retail and customer experience
- Confidence working with spreadsheets and ecommerce systems
- Interest in ecommerce and digital retail
- Willingness to learn and grow within a collaborative team
- Strong time management and organisational skills
- Positive attitude and hands-on approach
Benefits
Comp & perks- Discretionary annual bonus scheme based on company and individual performance
- Private Medical Insurance through Vitality, including Optical and Dental cover
- Group Life Cover at 4 x basic salary
- 25 days paid holiday
- Hybrid working model with a minimum of three days a week in the office
- Employee Assistance Program through Health Assured
- Subsidised buffet-style breakfast and lunch from a Private Chef team on Mondays, Tuesdays and Thursdays
- Regular social and team events
- Contributory salary sacrifice pension scheme through Scottish Widows, with 5% company and 5% employee contributions