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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in field sales and wholesale management, with a strong focus on customer experience, brand representation, and visual merchandising. Capable of delivering effective training and support to enhance product knowledge and optimize store performance.
Highest-signal resume keywords
Field Sales ExperienceVisual MerchandisingCustomer Experience ManagementTraining and DevelopmentLuxury Brand Representation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Field SalesWholesale ManagementVisual MerchandisingProduct KnowledgeStore ExecutionAssortment OptimizationCustomer EngagementMerchandising UpdatesFixture ManagementSales Documentation
Soft Skills
Communication SkillsRelationship BuildingProblem SolvingOrganizational SkillsIndependence
Certifications & Qualifications
Valid Driver's License
Industry Keywords
Luxury BrandSpecialty RetailDepartment StoreBrand AmbassadorCustomer ExperienceRetail StandardsStore FeedbackField InitiativesTravel RequirementsProduct Launches
About the role
Key responsibilities & impact- Represent Jellycat as a brand ambassador and primary day-to-day field contact
- Visit accounts across assigned Los Angeles, California markets
- Support Nordstrom Jellycat Shop-in-Shops and key wholesale partners with field coverage
- Uphold visual merchandising, product presentation, and customer-experience standards
- Identify opportunities to improve store-level execution, placement, and storytelling
- Support in-store selling, engage customers, assist store associates, and drive product knowledge
- Help accounts maximize sell-through and optimize assortment
- Support product launches, seasonal transitions, and key commercial moments
- Deliver on-site training covering product knowledge, brand storytelling, and best-selling practices
- Assist with merchandising, fixture updates, and floor resets
- Ensure fixtures, signage, and product presentation follow brand guidelines
- Communicate store feedback, needs, and opportunities to sales and operations teams
- Coordinate with HOFS and Key Account Managers on priorities, visit cadence, and goals
- Document store visits, wins, challenges, and follow-ups
- Support broader field initiatives as the field organization scales
Requirements
What you’ll need- Passion for brands, retail, and customer experience
- Confidence representing a premium brand and building trust with store teams
- Comfort with hands-on training, merchandising, selling, and problem-solving
- Demonstrated ability to organize, observe, and proactively identify opportunities and issues
- 3–5 years of experience in field sales or wholesale management
- Prestige and luxury brand experience
- Strong understanding of specialty retail and department store environments
- Ability to travel frequently within assigned markets
- Excellent communication and relationship-building skills
- Ability to work independently while collaborating closely with a broader sales team
- 80–90% travel throughout the assigned territory, including regional and overnight travel
- Ability to remain standing and walking for extended periods
- Ability to bend, stoop, reach, kneel, and climb stairs
- Ability to carry, lift, and transport materials, samples, displays, and equipment weighing up to 35 pounds
- Ability to drive a motor vehicle and maintain a valid driver's license if driving is an essential function
- Ability to work indoors and outdoors in varying weather conditions
Benefits
Comp & perks- Annual discretionary bonus tied to both company performance and personal contribution
- Medical, dental, vision, disability, and life insurance
- Generous Health Savings Account contribution
- 401(k) match up to 5% of salary
- 30 days PTO, including vacation and sick time
- Employee Assistance Program
- Social events
