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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in field sales and wholesale management, with a strong focus on customer experience, visual merchandising, and product knowledge. Proven ability to engage with retail teams, deliver training, and optimize store execution in premium and luxury brand environments.
Highest-signal resume keywords
Field Sales ExperienceVisual MerchandisingProduct Knowledge TrainingLuxury Brand ExperienceExcellent Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Field SalesWholesale ManagementVisual MerchandisingProduct PresentationStore Execution OptimizationTraining DeliveryCustomer EngagementAssortment OptimizationStore Feedback DocumentationProblem-Solving
Soft Skills
Relationship BuildingOrganizational SkillsConfidenceIndependenceCollaboration
Certifications & Qualifications
Valid Driver's License
Industry Keywords
RetailLuxury BrandsSpecialty RetailDepartment StoreCustomer Experience
About the role
Key responsibilities & impact- Visit accounts across assigned California markets or citadels
- Support Nordstrom Jellycat Shop-in-Shops and key wholesale partners with field coverage
- Uphold visual merchandising, product presentation, and customer experience standards
- Identify opportunities to improve store-level execution, placement, and storytelling
- Engage customers, support store associates, and drive product knowledge
- Help accounts maximize sell-through and optimize assortment
- Support product launches, seasonal transitions, and key commercial moments
- Deliver on-site training covering product knowledge, brand storytelling, and best-selling practices
- Serve as a resource for store associates on product features, hero SKUs, and newness
- Assist with merchandising, fixture updates, and floor resets
- Ensure fixtures, signage, and product presentation align with brand guidelines
- Provide store-level feedback to HOFS and Key Account Managers
- Serve as the front-line brand representative and key point of contact for in-store teams
- Communicate store feedback, needs, and opportunities to sales and operations teams
- Support merchandising, training, launches, and general account needs
- Collaborate with HOFS and Key Account Managers on priorities, visit cadence, and goals
- Document store visits, wins, challenges, and follow-ups
- Support broader field initiatives as the field organization scales
Requirements
What you’ll need- Passion for brands, retail, and customer experience
- Confidence representing a premium brand and building trust with store teams
- Comfort with hands-on training, merchandising, selling, and problem-solving
- Demonstrated ability to organize, observe, and proactively identify opportunities and issues
- 3–5 years of experience in field sales or wholesale management
- Prestige and luxury brand experience
- Strong understanding of specialty retail and department store environments
- Ability to travel frequently within assigned markets
- Excellent communication and relationship-building skills
- Ability to work independently while collaborating closely with a broader sales team
- 80–90% travel throughout the assigned territory, including regional and overnight travel
- Ability to remain standing and walking for extended periods
- Ability to bend, stoop, reach, kneel, and climb stairs
- Ability to carry, lift, and transport materials, samples, displays, and equipment weighing up to 35 pounds
- Ability to drive a motor vehicle and maintain a valid driver's license if driving is an essential function
- Ability to work indoors and outdoors in varying weather conditions
Benefits
Comp & perks- Annual discretionary bonus tied to both company performance and personal contribution
- Medical, dental, vision, disability, and life insurance
- Generous Health Savings Account contribution
- 401k match up to 5% of salary
- 30 Days PTO, prorated and loaded at the start of each year
- Employee Assistance Program
- Social events
