Sales Coordinator

Jellycat

. Maintain oversight of order-related exceptions to ensure accurate and efficient order flow .

Posted 11/5/2026full-timeRemote • United StatesJunior💰 $55,000 - $65,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates advanced proficiency in Microsoft Excel for data analysis and reporting, alongside strong organizational and problem-solving skills to manage order processing and support sales operations effectively. Capable of creating actionable insights from sales data and maintaining positive relationships within a collaborative team environment.

Highest-signal resume keywords

Advanced Proficiency In Microsoft ExcelOrder Processing ExperienceReporting And Business Intelligence ToolsStrong Analytical SkillsExcellent Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisOrder ManagementSpreadsheet ManagementReportingPivot TablesLookupsShipping ExperienceSales Data InterpretationCustomer Application ProcessingSales Reporting

Soft Skills

Strong Organizational SkillsTime Management SkillsProblem-Solving SkillsCollaborative Team PlayerPositive Attitude

Tools & Technologies

Microsoft ExcelPower BIMicrosoft Dynamics 365

Industry Keywords

Sales SupportOrder-Related ExceptionsRegional Sales ManagementCustomer Information ManagementSales Activity Tracking

About the role

Key responsibilities & impact

Maintain oversight of order-related exceptions to ensure accurate and efficient order flow
Enter orders and manage back-orders for the Regional Sales team
Check stock availability and allocation
Update Regional Sales Managers on order and back-order status
Maintain customer information in internal systems
Process new customer applications
Maintain territory-related sales reports and systems
Create, maintain, and distribute regional sales reports
Track regional sales activity and account status updates
Develop customized reporting with Regional Sales Managers for territory management, customer planning, and business reviews
Support the Sales team with administrative tasks
Help train and guide new team members when required
Coordinate with customer service, credit, operations, and the broader sales organization
Ensure orders are shipped accurately, punctually, and according to customer requirements
Build positive relationships and maximize revenue opportunities

Requirements

What you’ll need

1+ years’ experience in an administrative, sales support, or sales operations role
Advanced proficiency in Microsoft Excel, including data analysis, pivot tables, lookups, reporting, and spreadsheet management
Strong analytical and problem-solving skills
Ability to organize, interpret, and present sales data effectively
Ability to create meaningful reports and translate data into actionable insights
Experience with order processing, order management, and shipping
Experience utilizing reporting and business intelligence tools, including Power BI and Microsoft Dynamics 365, preferred
Excellent oral and written communication skills
Strong organizational and time management skills
Ability to manage multiple priorities, meet deadlines, and take ownership of responsibilities
Ability to work effectively in a fast-paced, high-pressure environment
Positive, flexible, and proactive team player with a collaborative, can-do attitude
Genuine love and appreciation for the Jellycat brand

Benefits

Comp & perks

Annual discretionary bonus tied to both company performance and personal contribution
Medical, dental, vision, disability, and life insurance
Health Savings Account contribution
401k matching up to 5% of salary
30 days PTO, including vacation and sick time
Employee Assistance Program
Social events