Sales Coordinator, Northern & Eastern Europe

Jellycat

. Build solid, positive relationships with customers across the Northern and Eastern Europe region .

Posted 9/17/2026full-timeLondon • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organisational and communication skills to effectively manage customer orders and support sales activities. Proficient in data analysis and reporting, with a focus on accuracy and attention to detail in a fast-paced environment.

Highest-signal resume keywords

Customer Relationship ManagementOrder Processing AccuracyData Analysis and ReportingMicrosoft Office ProficiencySales Support Coordination

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Order ProcessingData AnalysisSales ReportingStock ManagementCustomer Record Maintenance

Soft Skills

Excellent CommunicationStrong Organisational SkillsAttention to DetailRelationship BuildingProactive Teamwork

Tools & Technologies

Microsoft ExcelMicrosoft PowerPointPower BID365

Industry Keywords

Sales SupportCustomer OrdersRevenue MaximisationStock AllocationCustomer Events Coordination

About the role

Key responsibilities & impact

Build solid, positive relationships with customers across the Northern and Eastern Europe region
Maximise revenue opportunities
Process customer orders accurately and manage back orders through to resolution
Monitor stock availability and support stock allocation activities
Communicate order confirmations, stock updates and delivery information to customers
Provide regular updates on order status and back orders to customers and the Sales team
Collaborate with internal teams to ensure orders are shipped accurately and on time
Support the Sales team with administrative and coordination activities
Prepare sales reports, data analysis and commercial insights to support decision-making
Coordinate customer events, product launches and regional initiatives
Maintain accurate customer records and information across internal systems

Requirements

What you’ll need

Previous experience in an administration or sales support role
Excellent written and verbal communication skills
Strong organisational skills with the ability to manage multiple priorities
High levels of accuracy and attention to detail, particularly when processing orders
Confidence using Microsoft Office applications, including Excel and PowerPoint
Experience working with business systems and reporting tools
Knowledge of Power BI or D365 beneficial
Ability to work effectively in a fast-paced environment
Strong relationship-building skills with internal and external stakeholders
Proactive, positive and flexible approach to teamwork
Genuine appreciation for the Jellycat brand and what it represents

Benefits

Comp & perks

Discretionary annual bonus scheme based on company and individual performance
Private Medical Insurance including Optical and Dental cover
Group Life Cover at 4 x basic salary
25 days paid holiday
Hybrid working model with a minimum of three office days per week
Employee Assistance Program through Health Assured
Subsidised buffet-style breakfast and lunch prepared by a private chef on Mondays, Tuesdays and Thursdays
Regular social and team events
Contributory salary sacrifice pension scheme through Scottish Widows, with 5% company and 5% employee contribution