Jencap

Support Engineer

• Support brokers with the intake, review, and preparation of new business and renewal Casualty submissions
• Coordinate with retail agents to obtain required documentation, loss information, and supplemental materials
• Support retail agents in gathering information and documents through task reminders, workflow management tools, and Outlook
• Track submission status, follow up with carriers and agents, and maintain organized workflow queues
• Assist with quote preparation, binding documentation, initial policy file setup, and post-issuance policy processing
• Process endorsements accurately and within established service standards
• Process cancellation and reinstatement notices
• Process pre-audit correspondence, closed event audits, and premium-bearing audits
• Ensure electronic files are properly documented and maintained in accordance with record-keeping requirements
• Respond to internal and external inquiries in a timely and professional manner
• Adhere to company policies, procedures, and regulatory requirements
• Participate in process improvement efforts and cross-training as assigned

Explore Broker Support Technician at Jencap. Review requirements and application details.