Business Development Specialist – Healthcare, Emergency Management

Jensen Hughes

. Execute business development activities aligned with HCEM growth objectives, target markets, priority accounts, and strategic initiatives .

Posted 9/28/2026full-timeRemote • United StatesJuniorMid-Level💰 $65,000 - $80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in business development and account management, with a strong focus on client relationship building, strategic outreach, and effective communication. Proficient in utilizing business development tools and processes to drive growth and support client retention efforts.

Highest-signal resume keywords

Business DevelopmentAccount ManagementClient Relationship BuildingMicrosoft Dynamics 365Project Coordination

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business DevelopmentAccount ManagementProposal DevelopmentCross-SellingLead GenerationPipeline ManagementClient RetentionRegulatory KnowledgeMarket AnalysisContract Tracking

Soft Skills

Exceptional Customer ServiceStrong Listening SkillsAttention to DetailInitiativeTeam Collaboration

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft OutlookMicrosoft Dynamics 365

Industry Keywords

HealthcareEmergency ManagementProfessional ServicesClient EngagementIndustry Trends

About the role

Key responsibilities & impact

Execute business development activities aligned with HCEM growth objectives, target markets, priority accounts, and strategic initiatives
Identify and develop new leads and opportunities through outreach, client relationships, industry involvement, referrals, and other initiatives
Conduct outreach to prospective and existing clients through calls, emails, meetings, events, campaigns, and relationship-development activities
Build and maintain client and prospect relationships and understand their organizations, priorities, challenges, and needs
Expand existing accounts through additional services, cross-selling, renewals, and broader Jensen Hughes capabilities
Follow up on leads and opportunities, documenting and completing next steps through the sales pipeline
Support pursuits from lead through close, including client coordination, follow-up, proposal development, qualifications, scope and fee development, and coordination with technical and operational teams
Partner with the HCEM Business Development Manager, Operations, technical resources, and subject matter experts
Connect Business Development, Operations, and clients to support communication and continuity
Maintain accurate business development information in company systems, including activity, leads, opportunities, pipeline, proposals, orders, renewals, and growth indicators
Use established business development processes and tools to provide visibility into activity, opportunity progression, client engagement, and results
Support priority account and client development plans
Develop relationships at multiple levels within key accounts
Support client retention and renewal efforts
Communicate the value of Jensen Hughes services and connect client needs with appropriate expertise and solutions
Develop knowledge of HCEM and Jensen Hughes service portfolios to identify cross-selling opportunities
Monitor healthcare and emergency management trends, client challenges, competition, regulatory changes, and emerging opportunities
Participate in industry events, conferences, associations, and client-facing activities
Own assigned business development activities while maintaining a collaborative approach

Requirements

What you’ll need

Bachelor's degree preferred
Two (2) plus years’ experience in business development and/or account management
Proficient in Microsoft Word, Excel, PowerPoint, and Outlook required
Experience with Microsoft Dynamics 365 preferred
Experience with government contract tracking systems or platforms preferred
Experience working for a professional services firm preferred
General knowledge and confidence using computer databases and menu-driven reports
Project coordination and organizational skills, attention to detail, and initiative to follow through
Ability to perform at a high level in fast-paced and high-pressure environments
Ability to work with minimal supervision and in a team environment
Exceptional customer service and strong listening skills
Ability to develop innovative plans or solutions
Candidates outside New England willing to travel to the Connecticut or New York office approximately quarterly preferred

Benefits

Comp & perks

Retirement plan
Healthcare coverage
Broad range of other benefits
Full-time salaried position without commission
Remote work arrangement
Potential quarterly travel to Connecticut or New York office (preferred)