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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing high-net-worth and commercial insurance accounts, with a strong focus on client relationship development, compliance with FCA regulations, and achieving sales targets through effective communication and risk management solutions.
Highest-signal resume keywords
Account ManagementHNW & Commercial Insurance KnowledgeClient Relationship DevelopmentFCA ComplianceSales Target Achievement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Insurance Policy PresentationRisk Management SolutionsQuote Volume IncreaseCross-SellingUp-SellingAdministration Skills
Soft Skills
Excellent Communication SkillsAttention to DetailCustomer Service SkillsNetworking AbilityInitiative
Tools & Technologies
Acturis Systems Knowledge
Certifications & Qualifications
Cert CII
Industry Keywords
High-Net-Worth ClientsPrivate ClientsSME Commercial InsuranceFCA RegulationsInsurance Portfolio Growth
About the role
Key responsibilities & impact- Manage and develop relationships with the existing client base
- Work closely with Account Executives to deliver exceptional service
- Secure renewals and identify opportunities to grow the insurance portfolio
- Manage mainly HNW/Private Clients and SME commercial insurance accounts
- Offer and present insurance policies and risk management solutions to secure renewals and new business
- Communicate regularly with colleagues and managers to identify concerns and provide solutions
- Identify and pursue cross-selling and up-selling opportunities
- Utilise company-provided leads and develop ways to increase quote volume
- Achieve or exceed agreed quote, sales and income targets from marketing sources and personal prospecting
- Understand clients’ business operations, opportunities, risks and approaches to risk management and insurance
- Maintain compliance with local procedures, customer service standards and FCA regulations
Requirements
What you’ll need- Motivated and experienced Account Manager
- Excellent communication and written skills
- Keen eye for detail
- Good general insurance background and knowledge, ideally HNW & Commercial Insurance
- Relevant qualifications (e.g. Cert CII) or working towards them
- Great customer service skills
- Excellent telephone manner
- Ability to network and build working relationships easily
- Drive and genuine passion to learn and develop within Insurance
- Previous experience in a similar role, working with insurers and clients
- Ability to use initiative and multitask
- Ability to update relevant systems and administration
- Acturis systems knowledge and experience, ideally
- Ability to comply with local procedures, customer service standards and FCA regulations
Benefits
Comp & perks- Competitive salary with an annual pay review and bonus scheme
- Hybrid working options: 3 days in the office and 2 days from home once settled in
- Free on-site parking
- 27 days annual leave, including a day off for your birthday and another for a religious holiday of your choice, plus bank holidays
- Auto enrolment into pension scheme with 5% employer matched contribution
- Flexible benefits package
- Group Life Assurance cover of 4x salary
- 3 months fully paid Maternity, Paternity & Adoption leave
- Professional qualification study support relevant to the role and career
- Perks at Work discounts on cinema tickets, meals out, luxury items, etc.
- Holiday purchase scheme of up to 5 additional days annually
- Tailored learning and development plans
- CII training, apprenticeships and funded study packages