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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Sales and Project Management within the Higher Education sector, focusing on client retention, satisfaction, and software implementation. Proficient in developing marketing strategies and managing complex sales situations while effectively communicating with diverse stakeholders.
Highest-signal resume keywords
Sales ExperienceProject ManagementClient Relationship ManagementPresentation SkillsHigher Education Sales
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales StrategiesProject PlanningSoftware ImplementationData PrivacySoftware Troubleshooting
Soft Skills
Excellent CommunicationOrganizational SkillsProblem-SolvingTeam CollaborationEffective Listening
Tools & Technologies
Microsoft Office SuiteAI-Enabled ToolsAnalytics Tools
Industry Keywords
Higher EducationClient SatisfactionProduct AdoptionGrassroots MarketingSSO Implementations
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Sell Jenzabar Software, services, managed services, and third-party partner products to existing Jenzabar clients
- Retain clients by increasing satisfaction and product adoption and keeping clients informed about Jenzabar products, strategies, and vision
- Facilitate and coordinate deliverables for new application acquisitions, application upgrades, SSO implementations, and Cloud system migrations
- Execute sales strategies to achieve revenue goals and deliver consistent, predictable performance
- Prepare quarterly growth and retention numbers
- Collaborate with Product Development, Product Lifecycle Consultants, Product Quality Analysts, and Jenzabar teams on sales, retention, relationships, satisfaction, and upgrades
- Develop leads and prospective-client pipelines
- Develop grassroots marketing campaign strategies for new and existing products
- Build executive relationships and sell within traditional IT hierarchies and non-IT business units
- Plan, prepare, and coordinate sales activities, including executive presentations and product demonstrations
- Maintain client satisfaction and loyalty throughout and after the sale to ensure successful implementation
- Manage complex sales situations and large projects, identify solutions, and defuse potential problems
- Prepare and deliver proposals and contracts and negotiate standard and non-standard terms and conditions
- Manage large-scale, campus-wide software implementation projects from contract signing through post-go-live
- Prepare detailed project plans with resource allocations, tasks, deliverable dates, and milestones
- Negotiate timelines with customers and coordinate task priorities and schedules
- Respond promptly to customer questions and requests
- Conduct continuous learning and research on business practices and higher-education needs
- Communicate information clearly, accurately, and promptly to teams and clients
- Understand client requirements and business processes as they relate to the software
- Share knowledge and insights
- Use AI-enabled tools and analytics to improve decision-making, efficiency, and business outcomes when appropriate
- Apply sound judgment, ethical standards, data privacy, and human-in-the-loop oversight when using AI
- Perform other duties assigned by management
Requirements
What you’ll need- BS, BA Degree, or equivalent experience
- 3+ years Sales experience – experience in Higher Education sales preferred
- 1+ years Project Management experience
- Ability to work independently
- Excellent organizational skills
- Ability to communicate well with others
- Ability to work in a team environment
- Comfort level with evolving and ever-changing technology
- Ability to translate complex technical concepts to functional end users
- Strong problem-solving and software troubleshooting skills required
- Excellent presentation skills to various audiences, including executives and individual contributors
- Excellent written and verbal communication skills
- Proven effective listening skills
- Proficient with Microsoft Office Suite and other desktop applications
- A passion for customer service
- Must be eligible to work in the United States; Jenzabar does not sponsor applicants for work visas
Benefits
Comp & perks- Medical Insurance
- Life Insurance
- Dental Insurance
- Vision Insurance
- PTO
- Paid Parental Leave
- Paid Holidays
- Short Term Disability
- Long Term Disability
- 401K
- Educational Assistance
- Competitive incentive plan
- Full range of benefits
