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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in consultative customer service and sales within the insurance industry, with a focus on delivering tailored policy solutions and addressing client needs empathetically. Holds a P&C license and possesses strong active listening and communication skills to enhance customer experiences.
Highest-signal resume keywords
Consultative Account ManagementP&C LicenseCustomer Experience DeliveryActive Listening SkillsEmpathy in Customer Interactions
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Genuine EmpathyWarmthAttention to DetailAbility to Manage Competing PrioritiesPassion for Helping People
Certifications & Qualifications
P&C License
Industry Keywords
InsuranceInbound CallsPolicy PackagesCoverage GapsCustomer Feedback
About the role
Key responsibilities & impact- Handle inbound calls for auto, home, motorcycle, and specialty insurance
- Deliver exceptional, consultative customer experiences
- Identify savings opportunities and coverage gaps
- Explain complex policy details in clear, accessible terms
- Craft tailored policy packages across 55+ carrier partners
- Finalize and bind insurance coverage
- Address customer concerns and hesitation empathetically
- Share customer feedback with the product team to improve the app and services
Requirements
What you’ll need- 2+ years of experience in sales, consultative account management, or high-touch service environments
- Genuine empathy, warmth, and active listening skills
- Passion for helping people
- Ability to manage competing priorities while maintaining high service standards and attention to detail
- P&C license expected within 2 weeks after starting
- Must currently reside in Arizona, Florida, Georgia, Nevada, New York, North Carolina, Tennessee, Texas, Utah, or Virginia for this full-time hourly role
- Must be legally authorized to work in the U.S.
- Must answer whether visa sponsorship is required
- Must provide a LinkedIn Profile URL, resume, and application information
Benefits
Comp & perks- Uncapped commissions
- Fully funded P&C licensing; Jerry.ai pays 100% of the cost
- Medical, dental, and vision insurance
- 401(k) match
- Work from home
- All equipment provided
- Ongoing training
- Active team mentorship
- Flexible scheduling: 5-day, 8-hour schedule or 4-day, 10-hour workweek
- Paid time off
- Paid parental leave
- Wellness benefits
- Potential equity opportunities