Jerry

Sales

• Welcome inbound customers who started their search in the app
• Engage customers over the phone and build trust
• Explain insurance details, policy nuances, discounts, and coverage gaps across 55+ carrier options
• Listen to concerns and resolve hesitations empathetically
• Help customers finalize suitable insurance policies
• Maintain a positive, personal, and effortless customer experience

Inbound Sales Agent, Fintech

Inside Sales

• Help customers manage their car and home insurance needs
• Take great care of customers and identify coverage gaps, eligible discounts, and renewal increases
• Answer inbound calls from customers shopping for auto, home, motorcycle, and other policies
• Handle policyholder change requests
• Learn the insurance product and match customers with suitable insurance companies
• Navigate and explain Jerry's evolving app
• Solve problems to remove barriers to appropriate coverage
• Process service requests involving vehicles, drivers, lienholders, and policy documents
• Provide product feedback and help improve the product

Inside Sales Associate, Insurance Tech Startup

Insurance

• Take great care of customers by identifying coverage gaps, eligible discounts, and upcoming renewal increases
• Answer inbound calls from customers shopping for auto, home, motorcycle, and other policies
• Assist policyholders with policy changes
• Learn the insurance product and match customers with appropriate insurance companies and coverage
• Navigate and explain Jerry.ai’s evolving app
• Solve problems that prevent customers from obtaining appropriate coverage
• Process service requests involving vehicles, drivers, lienholders, and policy documents
• Provide product feedback and help improve the customer experience

Insurance Sales and Service Associate

• Take great care of customers and identify coverage gaps, eligible discounts, and renewal issues
• Answer inbound calls from customers shopping for auto, home, motorcycle, and other policies
• Assist policyholders with policy changes and service needs
• Learn the insurance product panel and Jerry.ai app deeply
• Match customers with suitable insurance companies and coverage
• Solve problems that prevent customers from obtaining appropriate coverage
• Process service requests involving vehicles, drivers, lienholders, and policy documents
• Provide product feedback and help improve the customer experience

Insurtech Sales Advocate

Human Resources

• Track state-by-state law changes and draft and implement policy updates across employee classifications and pay ranges
• Lead the annual compliance audit and handbook refresh from start to finish within the first 90 days
• Handle escalated payroll, benefits, and leave questions
• Review and unblock the work of Payroll and HR Administration team members
• Rearchitect HR operations processes with an AI-native mindset
• Grow into ownership of day-to-day HR operations management
• Help manage increasingly complex HR operations as the company expands across states and employees

HR Generalist

People Operations

• Own multi-state compliance, including tracking state-by-state law changes, drafting policy updates, and implementing them across employee classifications and pay ranges
• Lead the annual compliance audit and handbook refresh from start to finish within the first 90 days
• Handle escalated payroll, benefits, and leave questions
• Review and unblock the work of Payroll and HR Administration team members
• Rearchitect HR operations processes with an AI-native mindset
• Grow into ownership of day-to-day HR operations management

People Operations Generalist

Customer Support

• Help customers manage their car and home insurance needs
• Provide customer care beyond the immediate question, identifying coverage gaps, discounts, and renewal increases
• Answer inbound calls from customers shopping for auto, home, motorcycle, and other policies
• Assist policyholders with policy changes
• Learn and apply knowledge of a large panel of insurance companies and Jerry’s evolving app
• Problem-solve to remove barriers between customers and appropriate coverage
• Process service requests involving vehicles, drivers, lienholders, and policy documents
• Provide product feedback and help improve the product

Customer Experience Advocate, Insurance Tech Startup

• Complete paid training and insurance licensing
• Guide engaged users through the insurance purchasing process
• Help customers compare 55+ insurance companies and select an affordable policy
• Listen to customer concerns and provide solutions
• Finalize customers’ insurance policies
• Deliver highly hospitable, service-oriented customer experiences

Sales Associate – Retail/Service Backgrounds Welcome

Business Operations

• Join the central BizOps & Analytics team and embed within growth, product, AI and automation, or strategic partnerships
• Own the analytical function for a business unit end-to-end
• Define business problems, questions, and decisions before conducting analysis
• Define metrics and build reports
• Run analyses and design experiments
• Surface insights that improve key business metrics
• Bring recommendations to product, growth, finance, or operations counterparts
• Explain what is happening, why it is happening, and recommend next steps
• Drive decisions and execute initiatives through to completion

Senior Manager, BizOps, Analytics

Data Scientist

• Own the analytical function end-to-end for an embedded business unit in growth, product, AI and automation, or strategic partnerships
• Define the business problems and decisions that analyses should address
• Define metrics and build reports
• Run analyses and design experiments
• Surface data insights that improve key business metrics
• Present recommendations to product, growth, finance, or operations counterparts
• Explain what is happening, why it is happening, and recommended next steps
• Drive initiatives through execution and outcomes
• Collaborate with business-unit stakeholders and the central Data Science & Analytics team

Senior Data Scientist

Product Manager

• Own the customer journey from first impression through purchase and beyond
• Own landing pages, signup funnels, and app download pages
• Simplify user flows involving complex insurance data inputs
• Personalize experiences by user persona and marketing channel
• Build trust through helpful communication, copy, and UI
• Own quote shopping experiences
• Improve presentation of complex information without cognitive overload
• Integrate insurance carriers with differing risk models into simple user experiences
• Balance the needs of customers and insurance carrier partners
• Integrate products such as roadside assistance, home insurance, property tax appeals, and motorcycle insurance into the car insurance shopping funnel
• Identify step-change growth opportunities and turn insights into shipped products
• Partner with Engineering, Design, Analytics, Marketing, Leadership, and the CEO
• Report to the VP of Growth
• Work in weekly sprints and launch products quickly

Product Manager, Growth

• Drive progress across a key new product bet, including motorcycle insurance, home insurance, boat or RV insurance, or non-insurance ownership products
• Ramp quickly on a new domain
• Distill quantitative data from Data Science and qualitative insights from Customer Insights & Research to identify high-leverage priorities
• Build and ship new products
• Gather customer feedback quickly, apply learnings, and iterate
• Own product execution from early concept or early launch through product-market fit and scaling
• Contribute to the product roadmap
• Take ownership of a new product area and its operational complexity, customer personas, pain points, and path to scale

Senior Product Manager, Emerging Products

• Join the central BizOps & Analytics team and embed within growth, product, AI and automation, or strategic partnerships
• Own the analytical function for an assigned business unit end-to-end
• Define business problems, questions, and decisions before conducting analysis
• Define metrics, build reports, run analyses, design experiments, and surface actionable insights
• Bring recommendations to product, growth, finance, and operations counterparts
• Drive decisions and execution that improve key business metrics
• Help Jerry.ai scale from 5M to 50M customers and pursue a $10B business goal

Manager, BizOps, Analytics

• Own the customer journey from first impression through purchase and beyond
• Own high-impact customer acquisition and purchase funnels
• Own landing pages, signup funnels, and app download pages
• Simplify complex insurance-shopping user flows requiring extensive customer data inputs
• Personalize experiences by user persona and marketing channel
• Build trust through delightful and helpful communication, copy, and UI
• Own quote shopping and simplify complex insurance information without cognitive overload
• Integrate insurance carriers with different risk models and behaviors into simple user experiences
• Balance customer and insurance-carrier partner needs
• Integrate products such as roadside assistance, home insurance, property tax appeals, and motorcycle insurance into the car-insurance shopping funnel
• Investigate customer needs across different personas
• Navigate complex backend systems and translate complexity into clear, trustworthy, elegant user experiences
• Identify step-change opportunities and turn insights into shipped products
• Partner with Engineering, Design, Analytics, Marketing, Leadership, and the CEO
• Report to the VP of Growth
• Participate in weekly sprints and rapidly launch products

Senior Product Manager, Growth

Business Development Rep

• Build and nurture deep, trusted relationships with existing partners
• Serve as the primary point of contact for partners
• Develop and execute structured business plans or quarterly OKRs aligned with partner goals
• Use data analysis to identify trends and opportunities to improve business KPIs
• Generate new growth opportunities with existing and potential partners
• Negotiate mutually beneficial partnership deals
• Provide actionable analysis, insights, and updates to partners and internal teams
• Triage and resolve operational and executional issues across partners and internal teams
• Collaborate with product, operations, data, and sales teams to execute partnership strategies
• Shape the strategic direction of the partnership portfolio and accelerate organizational growth
• Report directly to the VP of Partnerships