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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills by effectively communicating insurance options and providing tailored solutions to customer inquiries. Capable of navigating multiple screens and utilizing technology to assist customers in finalizing insurance policies.
Highest-signal resume keywords
Customer Service OrientationExperience In Retail EnvironmentProperty And Casualty LicenseRemote Work CapabilityComputer Navigation Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Active ListeningProblem SolvingCommunication Skills
Certifications & Qualifications
Property And Casualty License
Industry Keywords
InsuranceCustomer SupportInbound CallsInsurance ComparisonRemote Customer Service
About the role
Key responsibilities & impact- Answer inbound calls from customers who have started their insurance search in the app
- Help customers compare more than 55 insurance companies
- Explain insurance options in accessible terms
- Listen to customer concerns and provide suitable solutions
- Help customers finalize insurance policies during the call
- Provide customer service remotely from home using company-provided equipment
Requirements
What you’ll need- Experience in a high-standard retail environment such as Apple, Microsoft, Nordstrom, Lululemon, Disney, Costco, or similar
- Strong customer-service orientation
- Comfortable using a computer and navigating multiple screens while speaking with customers
- Ability to work full-time
- Must currently reside in an eligible location: Arizona, Florida, Georgia, Nevada, New York, North Carolina, Tennessee, Texas, Utah, or Virginia for this hourly role
- Legal authorization to work in the U.S. required by the application form
- Property and casualty license status requested by the application form; the posting states candidates without an insurance license can obtain one through employer-paid training and exam
Benefits
Comp & perks- Uncapped commission
- Employer-paid insurance license training and exam
- Work-from-home arrangement
- Employer-provided equipment
- Flexible schedule: five 8-hour days or four 10-hour days
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) matching
- Paid time off
- Paid parental leave
- Wellness benefits
- Potential equity opportunities or stock options
