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Jerry

Insurance Sales and Service Associate

Jerry

. Take great care of customers and identify coverage gaps, qualifying discounts, and renewal increases .

Posted 9/23/2026full-timeRemote • United StatesJuniorMid-Level💰 $19 - $21 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service and problem-solving skills while effectively communicating with clients to identify their insurance needs. Capable of working collaboratively within a team to enhance customer satisfaction and improve product offerings.

Highest-signal resume keywords
Customer Service ExperienceStrong Communication SkillsProblem-Solving SkillsTeam CollaborationInsurance Knowledge

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Friendly AttitudePositive AttitudeStrong Work Ethic
Tools & Technologies
Jerry.ai App
Certifications & Qualifications
Valid P&C License
Industry Keywords
Auto InsuranceHome InsuranceMotorcycle InsurancePolicy ChangesService Requests

About the role

Key responsibilities & impact
  • Take great care of customers and identify coverage gaps, qualifying discounts, and renewal increases
  • Answer inbound calls from customers shopping for auto, home, motorcycle, and other policies
  • Assist policyholders with policy changes
  • Learn the insurance product panel and match customers with suitable insurers
  • Become highly knowledgeable about Jerry.ai’s evolving app
  • Solve problems and remove barriers to obtaining appropriate coverage
  • Process service requests involving vehicles, drivers, lienholders, and policy documents
  • Provide product feedback and help improve the product
  • Work as a member of the Customer Operations team

Requirements

What you’ll need
  • Prior work experience in customer service, sales, or hospitality is a plus, but not required
  • Friendly and positive attitude
  • Willingness to work as a team
  • Strong work ethic
  • Strong problem-solving skills
  • Strong communication skills
  • Must currently reside in an eligible location: AZ, FL, GA, NV, NY, NC, TN, TX, UT, or VA for full-time hourly employment
  • Must be legally authorized to work in the U.S.
  • Valid P&C license asked about in the application; license is not required because Jerry.ai will pay for it if needed

Benefits

Comp & perks
  • Competitive wage and benefits
  • Medical, dental, and vision insurance
  • 401K/RRSP plan with employer matching
  • Paid vacation time
  • Paid time off
  • Paid parental leave
  • Wellness benefits
  • Stock equity/stock options
  • Uncapped commissions for sales path
  • Flexible scheduling: 5-day, 8-hour or 4-day, 10-hour work week
  • Fully remote work
  • Work equipment provided
  • Career path in insurance
  • Jerry.ai pays for the P&C insurance license if needed
  • Equity opportunities
  • Reasonable accommodations for individuals with disabilities